Patient Reviews

The GI professionals at San Antonio Gastroenterology Associates are dedicated to providing compassionate care to all of our patients. By utilizing new and innovative technologies and advanced treatment approaches, we are proud to be one of the largest gastroenterology groups in the San Antonio, TX area. We take the time to make sure our patients feel heard and that their treatment plans are created with their needs in mind. You don't have to take our word for it — please take some time to browse through reviews left by past and present patients.

Reviews for SAGA Downtown Clinic

5.0 Review from J.A. Source: Google Dec 02 2023

"The young lady that helped me was courteous and professional."

5.0 Review from J.A. Source: Google Dec 02 2023

"They treated me real nice and they are good people"

5.0 Review from K.D. Source: Google Dec 02 2023

"They were carrying, understanding, fast, clean, friendly.....I will never change from the SAG!"

4.0 Review from V.L. Source: Google Dec 02 2023

"There was some confusion on who was delivering the dishwasher, but the communication with the installer was amazing. When he installed the dishwasher, he was professional and courteous."

5.0 Review from M.G. Source: Google Nov 29 2023

"All the staff is pleasant, friendly and helpful."

5.0 Review from H.O. Source: Google Nov 21 2023

"Very professional and caring. I would recommend this place to anyone."

5.0 Review from L.G. Source: Google Nov 21 2023

"Fast service kind nurses"

5.0 Review from G.Q. Source: Google Nov 17 2023

"Staff was professional, courteous, and timely."

5.0 Review from L.D. Source: Google Nov 16 2023

"I had to wait 6 weeks to see Dr. FLORES, but time went by quickly. I arrived at 12 for a 12:15 and it was no waiting. Appointment on time. Like that! Great consultation with the doctor. A colonoscopy scheduled to identify any problems I might have. Glad it's this year! Thank you doctor and staff. Everyone answered all my concerns and questions. I've been a patient for at least 20 years, recommend."

5.0 Review from J.A. Source: Google Nov 15 2023

"San Antonio Gastroenterology this office was proficient with customer service friendly informative and the PA Moreno was insightful giving me information that I didn't have before making me feel at ease I would recommend this office to anyone that needs a GI doctor"

5.0 Review from G.M. Source: Google Nov 14 2023

"Had a very good experience. PA Raygoza was very kind and thorough."

5.0 Review from M.F. Source: Google Nov 14 2023

"The visit was good 👍"

5.0 Review from M.M. Source: Google Nov 14 2023

"Very nice caring medical staff making sure I was comfortable and very professional doctors as well. I would recommend them."

4.0 Review from R.H. Source: Google Nov 11 2023

"Customer service is good, but calling you in takes a long time,they tell you to be there early but still takes to long!!!"

5.0 Review from J.G. Source: Google Nov 10 2023

"Very professional excellent bedside manor strongly recommend don't gamble with your health!"

5.0 Review from B.M. Source: Google Nov 10 2023

"Wry pleasant Thank You for seeing Me on short notice PA Rayagosa was very concern and helpful"

5.0 Review from J.C. Source: Google Nov 10 2023

"Pa Veronica Moreno is excellent healthcare provider …"

5.0 Review from M.R. Source: Google Nov 08 2023

"Very efficient and cordial"

5.0 Review from F.G. Source: Google Nov 07 2023

"Very understanding of my situation and health issues."

5.0 Review from G.M. Source: Google Nov 04 2023

"PA and Doctor always take good care of me."

5.0 Review from K.C. Source: Google Nov 03 2023

"Prompt and professional service."

5.0 Review from T.S. Source: Google Nov 01 2023

"I had a great experience in the office. Everything went smooth. No lag time waiting for doctors or to be called back"

5.0 Review from J.M. Source: Google Nov 01 2023

"Easy to talk with Cindy and Harley. I am very comfortable with them and don't hold back info."

5.0 Review from S.A. Source: Google Nov 01 2023

"Very promp service, didn't have more than a 10 minute wait, which is important to me since I have a job to get to!"

5.0 Review from C.S. Source: Google Oct 31 2023

"I was quite nervous about my first colonoscopy, but the entire staff and Dr. Johnson made me feel completely at ease."

5.0 Review from K.W. Source: Google Oct 31 2023

"Patricia Moore is excellent to work with"

5.0 Review from B.M. Source: Google Oct 30 2023

"Great office atmosphere, nurses were very friendly and knowledgeable."

4.0 Review from E.L. Source: Google Oct 29 2023

"Its alright"

5.0 Review from K.H. Source: Google Oct 28 2023

"Had 2 procedures done by Dr. Otero. Excellent anesthesia as well as pre and post procedure care by nursing staff. Dr.Otero explained results after procedures, very personable, answered any questions I had."

5.0 Review from D.R. Source: Google Oct 28 2023

"I was able to get in and see PA Pearl who took great care of me. I was both pleased and impressed with the level of care I received."

5.0 Review from P.W. Source: Google Oct 28 2023

"Staff is very interested in helping me with solutions to my medical problems. I really appreciate their help."

5.0 Review from K.M. Source: Google Oct 28 2023

"Very fast and efficient."

4.0 Review from B. Source: Google Oct 28 2023

"Professional & always courteous, knowledgeable"

5.0 Review from M.M. Source: Google Oct 27 2023

"💯 and I always feel comfortable care every time I see or appointments."

5.0 Review from J.G. Source: Google Oct 27 2023

"Was as good of a dr visit as I have ever had!"

5.0 Review from R.W. Source: Google Oct 27 2023

"Timely, helpful, courteous, appreciated the review of my history."

5.0 Review from E.J. Source: Google Oct 27 2023

"Very professional and caring staff. Both before, during and after the procedure. Follow-up visit was very thorough and professional as well."

5.0 Review from E.R. Source: Google Oct 27 2023

"Was a follow-up...everything went go."

5.0 Review from S.J. Source: Google Oct 13 2023

"Friendly staff have been a patient for many years"

5.0 Review from L.A. Source: Google Sep 22 2023

"I had a very pleasant experience, when my endoscopy was done by doctor Richard Otero. All the personnel very friendly."

5.0 Review from S.R. Source: Google Jun 16 2023

"Staff is very thoughtful and helpful and my PA and Doctor are very nice and explain everything very well, I’ve been with my Doctor for many many years, I trust him completely."

5.0 Review from K.W. Source: Google Jun 16 2023

"Amazing care. Amazing staff. Quick in & out."

5.0 Review from W.H. Source: Google Jun 16 2023

"Ontime appt,courteous"

5.0 Review from R.L. Source: Google Jun 16 2023

"Best doctors, nurses and staff. Quality care"

5.0 Review from R.P. Source: Google Jun 16 2023

"Very polite and professional. Will answer any questions you have."

5.0 Review from A.A. Source: Google Jun 16 2023

"Saga has a system where you are processed quickly, plenty of parking"

5.0 Review from P.G. Source: Google Jun 15 2023

"I was very well informed and treated very well"

5.0 Review from R.P. Source: Google Jun 15 2023

"DR Moore is great Dr. I very comfortable talking with her about my health and concerns."

4.0 Review from D.N. Source: Google Jun 15 2023

"Great service"

5.0 Review from D.G. Source: Google May 29 2023

"Very kind everyone. And you feel very confident and secure that you are in good hands. The doctor is very friendly and his work is excellent, you don't feel anything."

5.0 Review from D.G. Source: Google May 28 2023

"Everyone is very kind. And you feel very confident and secure that you are in good hands. The doctor is very kind and his work is excellent, you don't feel anything..."

5.0 Review from Q.C. Source: Google May 26 2023

"Exceptional experience from creating the appointment all the way until my procedure and after. Great care was given and everything was explained in detail, prior to and after my procedure. Thank you to the SA Gastro Team!!"

5.0 Review from H.C. Source: Google May 26 2023

"From the front desk to the medical staff, we’re all very helpful, informative, took time to listen to my concerns, and showed their true caring for my well being, all around awesome GROUP of Employees, GOD bless them all and their families"

5.0 Review from B.S. Source: Google May 25 2023

"Great customer service!!"

5.0 Review from D.R. Source: Google May 25 2023

"Everything sent well no problems with staff"

5.0 Review from J.L. Source: Google May 25 2023

"Professional every step of the way. Good people. I'd recommend them to friends and family."

5.0 Review from J.C. Source: Google May 25 2023

"I dealt with Travis Holloway to have my d gallbladder removed. I had other issues he was concerned with. He ordered a lot of tests including lab work. The day of surgery even more blood work. His demeanor was very pleasant and he asked a lot of questions. Thoroughly pleased with entire process."

5.0 Review from M.M. Source: Google May 25 2023

"I've been coming here for years. I love the staff and the Drs. They are all great and courteous."

5.0 Review from M.C. Source: Google May 25 2023

"Everyone one was so helpful an understanding.."

5.0 Review from N.F. Source: Google May 25 2023

"My visit to SAGA was excellent. The PA explained everything I needed to know very clearly about my condition which is colitis. I would certainly recommend SAGA to family and friends."

5.0 Review from V.W. Source: Google May 25 2023

"caring, compassionate, friendly, knowledgeable. professional"

5.0 Review from D.G. Source: Google May 24 2023

"(Translated by Google) Very kind everyone. And you feel very confident and secure that you are in good hands. The doctor is very friendly and his work is excellent, you don't feel anything. (Original) Muy amables todos . Y te sientes con mucha confiansa y seguridad que estás en buenas manos . El doctor muy amable y excelente su trabajo , no se siente nada.."

5.0 Review from S.R. Source: Google May 24 2023

"I feel a lots better with the medical care I receive at the clinic. I also trust Ms Spencer with my medical care Thanks"

5.0 Review from J.R. Source: Google May 18 2023

"Very satisfied with everyone there they work as a team and treat me very good.exelent service"

5.0 Review from L.M. Source: Google May 11 2023

"Had a good experience. PA Lee was very thorough. She explained everything she was doing ."

5.0 Review from M.R. Source: Google May 11 2023

"Treatment was on timely, no wait time, and all the staff was kind and compassionate."

5.0 Review from G.V. Source: Google May 11 2023

"Excellent professional with respect n kindness I wouldn't want to go to any other place thankyou for your service."

5.0 Review from R.G. Source: Google May 11 2023

"Went to my Dr's. appt and met with the P.A. Ms. Moore for the first time and I found her to be kind and patient. Eager to get to the root of the problem! I really felt cared for! I truly liked her. 👍"

5.0 Review from R.F. Source: Google May 11 2023

"Staff in the lobby area were professional and friendly, P.A was amazing, she was kind and understanding of my concerns! Bloodwork was drawn and once again staff was friendly and professional… didn’t feel a thing when my blood was drawn. Really would recommend this office."

4.0 Review from D. Source: Google May 11 2023

"Doctor tahiri is a very smart doctor and is able to take care of your needs. His PA also helps in many ways to."

5.0 Review from R.G. Source: Google May 04 2023

"Staff and doctors are very attentive and friendly and very professional."

5.0 Review from G.R. Source: Google May 04 2023

"Friendly detailed informative"

5.0 Review from J.A. Source: Google May 04 2023

"Very efficient and was able to get me scheduled right away"

5.0 Review from M.L. Source: Google May 04 2023

"Great staff and the Dr.'s are wonderful"

5.0 Review from D.S. Source: Google May 04 2023

"Staff was absolutely amazing. Super nice and made me feel completely comfortable."

5.0 Review from A.H. Source: Google May 04 2023

"Very knowledgeable physician"

5.0 Review from A.J. Source: Google May 04 2023

"Clean area, friendly.,and dr listens to you"

5.0 Review from A.M. Source: Google Apr 25 2023

"Great customer service and my doctor explains everything to me. I appreciate your help. Thank you."

5.0 Review from A.H. Source: Google Apr 25 2023

"The visit went well. The process was easy and waiting time was great. PA Moore allowed for questions and explained my treatment plan well."

5.0 Review from B.B. Source: Google Apr 25 2023

"Dr. Moore is very caring, professional!! The lab tech is quick & knows how to draw blood. I didn't feel the needle."

5.0 Review from D.M. Source: Google Apr 25 2023

"I've been a patient for 6 years, and I am very comfortable with SAGA"

5.0 Review from C.H. Source: Google Apr 25 2023

"We appreciate how well Ana Ragosa listens and reacts to our health needs."

5.0 Review from M.B. Source: Google Apr 25 2023

"Excellent service and professional staff."

5.0 Review from M.M. Source: Google Apr 25 2023

"It was fast friendly professional I lobe it there"

5.0 Review from M.L. Source: Google Apr 25 2023

"Excellent and fast service was in and out of my appointment very satisfied would recommend. Thank u"

5.0 Review from L.S. Source: Google Apr 25 2023

"Very efficient office management. Friendly and skilled nursing staff. Patricia Moore listens well and patiently. Great experience!"

5.0 Review from H.B. Source: Google Apr 25 2023

"I was handled very professionally with nothing but the best of love and care asking about all of my needs and my feelings"

5.0 Review from S.M. Source: Google Apr 25 2023

"Awesome staff and great experience overall with the Endoscopy and Colonoscopy i had done."

5.0 Review from N.V. Source: Google Apr 25 2023

"PA Raygoza is very professional and caring about her patients"

5.0 Review from M. Source: Google Apr 25 2023

"Everyone is friendly. I felt like the staff really cares for the patients."

5.0 Review from M.W. Source: Google Apr 25 2023

"In & out in no time. Always excellent service with all staff Doctors and PA’s. Thanks everyone…"

5.0 Review from R.T. Source: Google Apr 25 2023

"Very attentive staff. Everything is explained thoroughly in layman's terms. PA Ana Raygoza is an outstanding PA. Knowledgeable, thorough, and empathetic."

5.0 Review from R.C. Source: Google Apr 25 2023

"Everyone is very nice"

5.0 Review from K.&. Source: Google Apr 25 2023

"Always very personal and caring about what is bothering me and what needs to be done. PA Ana is amazing!"

4.0 Review from D.P. Source: Google Apr 25 2023

"The doctors and staff are great. My only complaint is that it is very hard to get to speak with anyone on the phone. That is annoying."

5.0 Review from L.H. Source: Google Mar 25 2023

"Since I've been going to see Dr Guerra and his staff at SAGA, he has provided me with excellent medical care. Those who have him or anyone in the SAGA staff are fortunate."

5.0 Review from M.T. Source: Google Mar 25 2023

"Very pleased with the care and service provided to my 90yr old grandmother, from office staff to doctors/providers at SAGA"

5.0 Review from S.S. Source: Google Mar 25 2023

"I fill very protected and I am very thankfull with your service."

5.0 Review from J.M. Source: Google Mar 25 2023

"Very good update on all tests done ✅"

5.0 Review from J.F. Source: Google Mar 25 2023

"Doctor Otero and his staff provided excellent care to their patients."

5.0 Review from J.G. Source: Google Mar 25 2023

"Love the convenience of having procedure done on Saturday! Dr. Guerra and his staff are fantastic!"

5.0 Review from M.C. Source: Google Mar 25 2023

"Patient and caring Physician"

5.0 Review from M.G. Source: Google Mar 25 2023

"They helped me and explained everything so I was able to understand"

5.0 Review from C.N. Source: Google Mar 25 2023

"The staff was exceptional! From check-in to Dr. Otero, they were such a great team. Each handled their role so professionally. They worked together so well that my appointment went so smoothly. I would highly recommend Dr. Otero and his staff."

5.0 Review from A.H. Source: Google Mar 25 2023

"Dr Moore was able to answer all my questions. She made me feel very comfortable. And took the appropriate time to explain everything to me. I’m very satisfied."

5.0 Review from A.V. Source: Google Mar 25 2023

"Organized and thorough."

5.0 Review from O.C. Source: Google Mar 01 2023

"Excellent attention"

5.0 Review from A.Q. Source: Google Feb 25 2023

"Karen Spencer is very thorough and listens attentively and follows through"

5.0 Review from C.G. Source: Google Feb 25 2023

"I was not waiting long the staff was very kind and doctor was very nice and help with my issue"

5.0 Review from D.O. Source: Google Feb 25 2023

"Really like it there because they show they care about your health especially listen to what you have to say."

5.0 Review from M.R. Source: Google Feb 25 2023

"I love meeting with Dr. Spencer she's very understanding & caring. Dr. Spencer..Thank You for your support & motivation."

5.0 Review from J.J. Source: Google Feb 25 2023

"Very professional, Nice team, Doctor T the best,, Veronica Moreno.🙏🏻"

5.0 Review from J.P. Source: Google Feb 25 2023

"Veronica Moreno NP is great. Professional and highly recommended."

5.0 Review from J.P. Source: Google Feb 25 2023

"Everyone in the office is very friendly and accommodating. The process to get in and out is very organized. Thankyou!"

5.0 Review from G.G. Source: Google Feb 25 2023

"Zoom call effortless for me. Karen Spencer was great - answered all my questions ."

5.0 Review from S.M. Source: Google Feb 25 2023

"All my respect for Dr Ernesto Guerra & Dr Karen Spencer for their good care of my health. I highly recommend "SAGA" to anyone with issues of the stomach.👍👍"

5.0 Review from V.S. Source: Google Feb 25 2023

"PA Raygoza was extremely professional with genuine empathy. She looked at me while I spoke. She didn't rush me or interrupt me. She was incredibly professional and kind."

5.0 Review from O.C. Source: Google Feb 25 2023

"(Translated by Google) Excellent attention (Original) Excelente atención"

5.0 Review from O.S. Source: Google Feb 25 2023

"They treat u nice"

5.0 Review from P.L. Source: Google Feb 25 2023

"Dr. Spencer and Dr. Guerra and all the staff there are fantastic. They are very friendly and make sure you are taken care of. They listen to your concerns and do their best to answer all questions you may have. I am very pleased with the care I receive from them."

5.0 Review from K.M. Source: Google Jan 25 2023

"Loved everyone their."

5.0 Review from N.G. Source: Google Jan 25 2023

"Soon I arrive to the clinic, somebody provide me with a mask and ask me to sign in and they call me right away. Everyone was very professional. And they new there post very well."

5.0 Review from M.C. Source: Google Jan 25 2023

"The doctors and staff are the most organized individuals I have ever known. My colonoscopy was a breeze follow up was even better. Everyone was so friendly."

5.0 Review from N.B. Source: Google Jan 25 2023

"The nurses were awesome they make you feel comfortable and my doctor was so friendly I recommend this doctor and place to all my friends and family"

5.0 Review from R.J. Source: Google Jan 25 2023

"Everything was great"

5.0 Review from R.P. Source: Google Jan 25 2023

"Easy check in process, very friendly personnel and administration. Very professional"

5.0 Review from R.C. Source: Google Jan 25 2023

"The waiting time was minimal pleasant and caring staff, nurses and P.A. Spencer explained my endo. results and listened to my question and concerns. I’m glad she took her time to listen and explain. Great experience!"

5.0 Review from G.E. Source: Google Jan 25 2023

"Patty Moore is the best!! She was very understanding and caring!"

5.0 Review from E.G. Source: Google Jan 25 2023

"Staff very professional and knowledgeable able to answer questions that I had"

5.0 Review from J.R. Source: Google Jan 25 2023

"Thank you for doing everything to make me feel better ❤️‍"

5.0 Review from J.R. Source: Google Jan 25 2023

"Very friendly and professional environment, glad I was referred there"

5.0 Review from E.E. Source: Google Jan 25 2023

"These wonderful people are downright angelic, from the CHRISTIAN lady who signs you in to all the efficient, professional, genuinely courteous and compassionate staff. Dr. Guerra and Ms, Karen Spencer are amazing CHRISTIANS."

5.0 Review from E.S. Source: Google Jan 25 2023

"Excellent service"

5.0 Review from A.A. Source: Google Jan 25 2023

"The Staff and Dr's provide excellent service to their patients. However the waiting time to be seen exceeds expectations"

5.0 Review from A.C. Source: Google Dec 25 2022

"Doctor Guerra and staff are outstanding. Fell very well taken care of."

5.0 Review from A.C. Source: Google Dec 25 2022

"Dr. Otero is my Dr. But I had the pleasure of having my appointment with PA Reygoza. She made my visit very informative, and pleasant, and very thorough in my evaluation and explaining any questions I had. I definitely will recommend my friends and family to SAGA."

5.0 Review from A.R. Source: Google Dec 25 2022

"My experience was great. I always enjoy talking with Patricia. She is very pleasant and really listens to u. Our visits always go great."

5.0 Review from B.S. Source: Google Dec 25 2022

"Dr. Richard Otero is the best doctor along with the PA’s & NP’s. My husband is a patient of Dr. Otero for 10 years now & is very pleased with Dr. Otero. ❤️🙏✝️❤️ Thank you!"

5.0 Review from E.N. Source: Google Dec 25 2022

"Polite and thorough."

5.0 Review from D.F. Source: Google Dec 25 2022

"The young ladies registering patients were very nice. The pregnant young lady was very friendly and pleasant. Once I was taken back to see PA Veronica she came in very quickly. She's very nice and knowledgeable. She asked questions and explained what I needed to have done. My whole experience was a quick process and very pleasant. I was very pleased since I was a new patient."

5.0 Review from D.G. Source: Google Dec 25 2022

"Awesome visit everyone was very professional, friendly, and compassionate, like always. The visit went very smoothly and I was out at a reasonable time. I have been a patient of Dr. Otero for over 35 years and have never had a unpleasant visit."

5.0 Review from C.K. Source: Google Dec 25 2022

"Very professional"

5.0 Review from C.M. Source: Google Dec 25 2022

"I've always been very satisfied with the services I've received from this clinic. The Dr's are very attentive, very knowledgeable & have very good bedside manners with the patients. Are very good listeners & very empathetic. The staff is very friendly & very knowledgeable & very professional. I'm very content with my Dr's there & very satisfied with all the staff. Keep up the great job. Thank you. 😊"

5.0 Review from L.C. Source: Google Dec 25 2022

"Friendly staff and caring Drs and assistants. I would not change coming to this location. Very Covid conscious."

5.0 Review from J.A. Source: Google Dec 25 2022

"Veronica Moreno is awesome. Very personable, caring person. Knowledgeable and professional."

5.0 Review from I.D. Source: Google Dec 25 2022

"Dr Moore, is always so nice, professional and complete in her evaluation. She explains every portion of her examination as well. Thank you"

5.0 Review from J.R. Source: Google Dec 25 2022

"Doctors and staff are amazing and help to get to the bottom of any health related issues."

5.0 Review from R.A. Source: Google Dec 25 2022

"Ever one was very helpful and friendly and easy to talk to"

5.0 Review from S.H. Source: Google Dec 25 2022

"Thus -far I am pleased with the care and providers at San Antonio Gastroenterology Associates"

5.0 Review from V.A. Source: Google Dec 25 2022

"Everyone is always very friendly and helpful."

5.0 Review from T.T. Source: Google Dec 25 2022

"Staff is very friendly and helpful"

5.0 Review from S.S. Source: Google Dec 25 2022

"Everyone is friendly and helpful! I feel confident I can call my Dr for any serious issues I am experiencing. The PA Moore is the person I see for routine checkups. She is helpful and gives me good advice that I know I need to follow!"

5.0 Review from S.L. Source: Google Dec 25 2022

"I’ve always liked to go there Dr Otero is an excellent doctor and PA as well office staff great service ."

5.0 Review from N.G. Source: Google Dec 25 2022

"I was very satisfied with the care of the staff and doctor, they explained everything very well to me on my procedure"

5.0