Patient Reviews
Patient Feedback
The GI professionals at San Antonio Gastroenterology Associates are dedicated to providing compassionate care to all of our patients. By utilizing new and innovative technologies and advanced treatment approaches, we are proud to be one of the largest gastroenterology groups in the San Antonio, TX area. We take the time to make sure our patients feel heard and that their treatment plans are created with their needs in mind. You don't have to take our word for it — please take some time to browse through reviews left by past and present patients.
"Professional every step of the way. Good people. I'd recommend them to friends and family."
"Doctor explained everything very well."
"Great and efficient staff all professional."
"Great people to have as my health care provider"
"Dr. Franklin is the best. He found what was wrong with me when no other did. He has an awesome beside manner. So easy to talk to about sensitive subjects. He is the greatest. I always look forward to my visits with him."
"Very efficient and was able to get me scheduled right away"
"(Translated by Google) Very good experience on the first visit. I recommend it 10 percent (Original) Muy buena experiencia en la primera visita. Lo recomiendo al 10 por ciento"
"Dr. David García is very good at what he does. I did find out they can even do the colonoscopy in the room you are in and the staff are very friendly made you feel very as ease. I give Dr. David Garcia a 10 and 10 is the highest. Thank you"
"Excellent service and professional staff."
"Everyone is friendly. I felt like the staff really cares for the patients."
"Quick in and out. Dr Serna is a great doctor. Please"
"I was seen for my appoint right on time. The staff was very efficient. Doctor Flores provided clear and understandable instructions on what to expect for my upcoming procedure."
"My Gastrologist is the greatest she's gentle and cares about her patience. I strongly recommend her she is very experienced. Thank You Dr.Blinda Rameriz"
"This was the most pleasant experience I ever had with a colonoscopy. Carmen, my RN was amazing and took great care of me pre and post. Dr. Flores talked to me before Tom (I think that’s his name), administered the Propofol. When I woke up, it was all over."
"Doctor Otero and his staff provided excellent care to their patients."
"Dr Belinda Ramirez is a very good doctor makes you feel comfortable has a good bedside manner. Explains all details of what’s going before and after procedures. I would highly recommend her"
"Had a follow up appointment with Dr. Johnson and it was great! He walked in with a smile and answered all my questions and concerns. I did not feel rushed and you can tell he really cares about his patients. His staff is also super friendly! Would definitely recommend to my family and friends!"
"I highly recommend him, plus his staff . Excellent 😊💕."
"Dr Guerra is a very compassionate and knowledgeable physician. He is the best in his field, glad I go to him because I know I am getting the best care possible!"
"N.P. Cynthia Guzman was GREAT!! I would HIGHLY recommend her."
"Dr Taheri, is very kind and cares for his patients. He takes the time to answer any questions I may have."
"Professional, friendly, easy to discuss issues with about my health. Takes the time to listen and explain why health issue could be happening, and will take the necessary steps to help with issues of my health.. ."
"Doctor Serna has provided excellent care to my family. He is in addition, very compassionate, patient, throughal, has exceptional skills, and superb bedside manners. I thank God that he's been referred to us!."
"Dr. Eddie Flores, Amazing!! He has always told us in detail all the scenarios if any. With each situation we have had going on with my body. Excellent Doctor. Super Courteous each and every time I have needed his expertise. Have recommended Dr. Flores to all my family members. Staff in office very professional and friendly."
"The doctors and staff are the most organized individuals I have ever known. My colonoscopy was a breeze follow up was even better. Everyone was so friendly."
"(Translated by Google) Excellent atention (Original) Muy buena atención"
"Happy to have Dr. Franklin as my GI doc he is very thorough and professional."
"Very satisfied and I would surely recommend Dr. Guerra to my friends and family. Everyone at the clinic was very professional and savy of what they were doing. 👍👍"
"Dr. Franklin has been my provider for years and he is awesome. His staff are very professional."
"Caring and polite my first time with her. I liked my visit with Dr. Ramirez."
"Clerk and Nurse Practitioner were great and very curtisous."
"This was my second appointment with Dr. Alvarez and I am even more impressed with his kindness and his careful attention to my needs. So happy to be his patient!"
"Friendly staff and caring Drs and assistants. I would not change coming to this location. Very Covid conscious."
"Dr. Richard Otero is the best doctor along with the PA’s & NP’s. My husband is a patient of Dr. Otero for 10 years now & is very pleased with Dr. Otero. ❤️🙏✝️❤️ Thank you!"
"Dr Serna is very kind and professional."
"Thus -far I am pleased with the care and providers at San Antonio Gastroenterology Associates"
"Dr. Flores is a gem of a practitioner. Highly competent and caring."
"Gave me insight regarding my Diverticulitis diagnosis."
"Dr. Ramirez , is an awesome , professional Dr. Ms. Ramirez has seen Mom twice . And , each time her knowledge , patience , experience and outmost caring for her patients is above and beyond her duties . Thank you Dr. Ramirez ."
"Pleasant and Considerate."
"Dr Belinda Ramirez is an excellent Gastro Dr.she listens to you and aswers all of your question..Being a women. I prefer women Doctors.I am very Happy that my PCP recommend Dr. Belinda Ramirez.I would definitely. Highly Recommend Dr. Belinda Ramirez to my Family and Friends. Thank You Dr. Belinda for all the great work,honesty,your kindness."
"Dr Flores was very detailed on my results and explained what next step procedure I needed next. Took the time to make sure I understood."
"Great appt with the PA at the Barlite office."
"I was taking care of promptly when I went into the office also the doctor paid real close attention to everything I had to say and was very helpful and explaining in detail the best treatment for me and then acted accordingly with a prescription with my pharmacist this is a very professional office."
"Dr. Guerra was awesome"
"I was very impressed with my PA Patricia Moore. She had me put my daughter on the phone so she could give her details on my visit. I thought that was wonderful since I usually forget what I am told. The office workers are all very nice.❤️"
"I was very pleased to meet Dr. Flores. He was very professional and easy to talk to. I would highly recommend him. Great staff."
"I have been a patient of Dr. Ramirez for many years. She is very thorough. She wants to make sure the patient understands the diagnosis. Highly recommend."
"I have been with Dr Belinda Ramirez for over 15yrs I wouldn’t trust anyone else my Life or any of my families lives But Dr. Belinda Ramirez us the Best GI Doctor in San Antonio"
"My wife was real satisfied with Dr Serna and his staff. He gave us a complete rundown of what he found and referred us to another doctor that will do the procedure."
"I would recommend Dr. Ramirez to friends. She was very informative and answered all of my questions. Dr.Ramirez is very caring and concern for the patients health. Due to my family's health history and my symptoms she was able to squeeze me in for a procedure due to the urgency. Thank You"
"Very nice people and very courteous and respectful"
"Very professional, staff! Dr. Guerra, great as ever.. minutes after prep, you are in the meet and greet room. Next thing , you wake up in the recovery room. Your offered a drink. You jump into your clothing. Then wait until the doctor give. Verbal report of the findings. Next they wheel you out. They follow up the next , and ask for any adverse condition. They are very caring of there patients. Follow there instructions and be there internally clean if not you wasted your’s and there time..🇺🇸"
"Great doctor, the office is so attentive and fast at responding to anything you need."
"I WAS SO HAPPY TO SEE DR GUERRA ANDHE IS BEST DR."
"Great experience! I was explained what they were going to do."
"Dr. Otero has a great bed side manner. He always listens and shows he cares about his patients."
"Dr Guerra has pulled me through some very rough GI problems. He’s very professional, empathetic, encouraging & informative. I trust & respect him thoroughly. Thanks Dr Guerra!"
"Everyone was professional and knew what they were doing. An excellent experience."
"Entire staff is courteous, friendly, and professional. All aspects of the medical care is top-notch. I would absolutely recommend Dr. Alvarez to my family and friends. You won't be disappointed."
"Everyone and Dr Guerra were very helpful and patience process me thru my test.. I felt very confident under Dr Guerra care"
"Thanks Dr Bullock you and the staff were great"
"I've been a patient of Belinda Ramirez for 10 years or more. She is professional, easy to talk to and works hard to.find out what is causing discomfort and pain. I would highly recommend Dr. Ramirez to any friend or family member."
"Really great Doctor, and really great staff."
"My recent experience with Dr Otero and the entire staff at his facility at 520 E. Euclid was excellent. I underwent both a colonscopy and endoscopy and was apprehensive about having them done at the same time. My worries were immediately diminished when I arrived for my procedures. Everyone I encountered from start to finish was kind, caring, and extremely efficient. I definitely recommend Dr. Otero and his staff to anyone who needs either of these procedures done."
"He's a good doctor and I believe that he wants to get to the source of the problems I am having with my stomach."
"Very understanding and took time to explain every detail of my probably and gave me options and was very straight forward And very caring of his patients ...very sweet men was very concern of my health recommended me on a healthy diet to where I won't have to have surgery for my diverticulitis...overall I was satisfied and felt safe with his decisions...very trust worthy his been my doctor for 3 years now ..I will highly recommend him .."
"From the moment I got to the Gastro clinic, the staff was very attentive and friendly. The medical staff, especially Dr Guerra who truly CARES for his patients and has a heart of GOLD is second to none. I will continue recommending Dr. Guerra and he’s clinic for any Gastrointestinal issues. Truly there the BEST!"
"Like dr undly care us future"
"I was satisfied with the service I received."
"Great friendly service!!!"
"Dr Serna is very tentative and has gotten me to feeling better. I highly recommend him"
"It was short and sweet, everyone from the beginning were professional and very understanding, You could tell everyone is happy working for Dr Antonio Serna MD"
"Dr Johnson is a good dr very attentive and help with all my gastro needs, the staff is very friendly and helpful."
"Dr Ramirez has been my doctor for nearly 20 years. I appreciate her and her staff for always providing the best care possible."
"Quick and friendly"
"Always on time, pleasant to speak with. Very thorough and asks me alot of questions to make sure all is ok. Highly recommend"
"It was very good! All personnel were very friendly informative and helpful."
"Dr. Guerra is a rock star. He saved my life and his involvement with treatment for pancreatitis has been above and beyond exceptional. He truly cares about his patients, which is evident in the care he provides. Without Dr. Guerra I wouldn't be here. Thank Dr. Guerra for all that you do."
"Dr. Guerra is a very good Doctor, had a great experience and will definitely keep him in mind in the future."
"Dr. Eddie Flores and his staff are amazing! My recent visit was for a procedure I had done and the results discussed with me in detail to where I understood. I would highly recommend Dr. Eddie Flores and his staff for any stomach or digestive issues you may have."
"First time seeing the Doctor, right away they staff and him looked at my previous charts and wanted to re-order more in depth test to confirm or find out more about what going on with my stomach disorders, very through with his questions and highly knowledgeable"
"Great experience."
"I have been a patient of Dr. Johnson for several years. The continuity of care, patient customer service, and professionalism from all staff members is excellent. This is a very caring health community. #colonoscopyrocks"
"Dr. Tahari was very nice made me feel comfortable."
"Dr.Eddie Flores is a very compassionate and understanding doctor. He has always taken great care of my situations whatever they might be. Dr. Flores and his staff are a great team of health providers whom have restored me to good health many times. I am truly faithful to his services..😊"
"Was treated very well by all of the staff.. Doctor Ramos was very understanding and clear on what was needed to be done . Provided advice And made you feel comfortable about the whole experience. I highly recommend selecting doctor Ramos and his team"
"De Ramos is very attentive and professional regarding your health and treatment."
"I have not been ill ever, and at 70 to suddenly have digestive issues was very worrying to me. Doctor Franklin was extremely kind patient and professional and explained everything well. I felt reassured and have less anxiety."
"Dr. Franklin was exceedingly professional in attitude and skill. His staff induced confidence in patients through highly skilled and courteous service."
"Dr Johnson is very caring and professional. I highly recommend him for your gastrointerologist needs."
"Dr. Flores was incredible. Absolutely professional, yet approachable and knowledgeable. He explained everything clearly and even offered extra reviews just to ensure things were understood. Dr. Flores has a brilliant attitude and a very positive presence and I am grateful to him for his help and council. I feel fantastic. The staff were all helpful and courteous as well. Thank you, all."
"Dr Flores and staff are very professional and knowledgeable. My family and I have been coming to see Dr Eddie Flores for over a decade now and we no regrets. Thank you for all you do for us!"
"Staff is very friendly and Doc explains every thing very clearly.💛"
"Had a great experience at the office. Staff were all friendly professional and helpful. I highly recommend Dr Guerra and his staff for any gastric procedures. He has solved my health issues and I am so very thankful and want to let people know that if your having acid reflex or intestinal problems Dr Guerra is the one who can solve it. Also hands down to Dr Spencer she’s amazing."
"Dr Ramos had help me with my heartburn problem pluses sending to take test to make sure am good thank you Dr Ramos"
"I have been a patient of Dr. Richard L. Otero since 1999. Dr. Otero has cared for me and my mom. I am eternally grateful for the type of caring, compassionate physician he is and to add he has a wonderful MA John and a wonderful nurse in charge Lori. Dr. Otero continue to be a blessing as you always have been. Grateful Patient D. Seward"
"My first time at the doctor office. I feel he is a very knowledgeable and experienced doctor. He knew exactly what I needed done."
"DR. OTERO IS A VERY NICE DR. HE MAKES SURE THAT YOU UNDERSTAND WHAT'S GOING ON WITH YOUR BODY. HE'LL TELL YOU MORE THEN ONE TIME AND THE STAFF MAKE SURE THAT YOU ARE COMFORTABLE. YOU GOT TO LOVE THEM ALL"
"Great. Doctor, excellent care."
"Dr. John J. Alvarez is very knowledgeable, compassionate and caring! He listen to you and make you feel very welcome! I highly recommend Dr. Alvarez for your Gastroenterology needs!"
"Hands down the best GI. If you are looking for a Dr. Dr Alvarez is the way to go. You will be very well taken care of. Plus his staff are also very helpful."
"Very informative and took the necessary time to understand my issues. We now have a plan unlike other GI doctors I’ve seen in the past."
"After suffering months of digestive issues and ineffective treatment at another facility, I'm thankful that my primary doctor referred me to Lori Lee, PA-C at the Medical Center location. Lori Lee has excellent bedside manner, and was very thorough. I finally feel like my issues are being treated properly, and I'm starting to feel like myself again."
"Very clean place and excellent staff!!! Everyone's very nice and professional. I love it mostly because of how they listen to you. I've been to alot of places where they just prescribe you something just to get you out of the door. But here, they really try to help you. I recommend SAGA to anyone experiencing gastrointestinal issues."
"Outstanding staff and facilities.checkin with janie and faithangel was friendly n quick. Very cheerful front desk folks. RN Dodie was very thorough on her questionnaire prior to surgery n setting up the iv didn’t hurt at all. Lori wheeled me into the operating room and was nice, social and informative. Alexis was the sight all guys want to see before going under. Very nice n efficient assistant to my Dr. The anesthesiologist, Ann Marie, is ex military so i was very comfortable with her. She took great care of me before n during the procedure, especially since it took a lot longer than expected. In the recovery room, Carmen, was very nice snd accommodating to me and even wheeled me to the car once my foggy brain was ready. Overall an excellent experience. I do need to return in a month for follow up inspection and have no qualms about returning here. Excellent experience. Thanks Y’all"
"Dr.Serna and his staff are kind and friendly. They also information you of what is going to happen during your procedure and what you need to do before that day. They are awesome."
"Dr Serna and Dr Guerra are top doctors that take care of so many patients. Grateful that they take care of us. Thank you"
"Thoughtful and thorough Dr. that listens and answers questions. Staff is lovely to work with and very efficient! Highly recommend!!"
"I was very pleased with Dr Kadaki. He was always very helpful and listened to my concerns"
"I wish that I could rate Dr. Johnson higher than five stars. I have been in his care for about 7 years and from day one he takes the time to understand what you are going through. He asks me questions about what it is like to have my disease when most doctors think they already know! Time and again he has made sure I know that his phone line is always open for anything I may need. He is a friendly and warm professional who I would just as soon recommend to you as I would have at my dinner table. Thank you Dr. Johnson for being the doctor we all need!"
"My first visit was good, from the friendly staff at check-in to seeing Dr. Johnson and then getting my orders for tests. Dr. Johnson was very relaxed during the visit, he gave me time to ask questions and was very informative of the plan ahead for me."
"Have been with dr Ramos for about 4 years he is a very very good doctor would not change him for nobody else"
"I put complete trust in Dr Johnson. I went in and he and the staff were professional and kind he was there before the procedure started and after to explain his findings. I recommend him and the entire staff"
"I've been a past patient of Dr Taheri and was very satisfied with his service. I feel I will be taken good care of... .."
"Treated me like I was a good friend. Excellent service, very caring. Listened to what I had to say."
"Professional service"
"The staff was very friendly and professional. The wait was not as long as I expected. I would recommend Dr. Ramos to anyone. Thank y’all so much for making me feel comfortable as I was very nervous before I arrived."
"Dr.Franklin is very understanding and a very good listener."
"Great doctor who explains everything in terms that I understand."
"I was having some serious"heartburn" so went to my primary care physician who had me take some actions to reduce the problem. Continued symptoms prompted my primary care to order an Endoscopy with my previous Gastroenterologist but they couldn't schedule me for two months. My PCP said he would schedule one with Dr. Johnson, who he frequently recommends. Dr. Johnson was able to work me in the following week. The entire process with Dr. Johnson and his staff was great; friendly staff on the phone and in person. Dr. Johnson was very informative and friendly. I was very impressed with the entire process with Dr. Johnson."
"My experience with Dr Joseph Johnson-Gastro was excellent. his office staff followed up with me the following day after my procedure. I received a call from Dr Johnson for a Discussion and questions upon receiving the lab results. I highly recommend Dr. Johnson"
"Dr. Ramirez always provides excellent care."
"Very wonderful Doctor,and as far as his staff, very kind and caring."
"Our families Gastroenterologist for many yrs. Blessed to have Dr O who has treated us all above & beyond; utilizes his gastroenterology expertise experience to the highest caliber of quality professionalism, updated with newest knowledge, advance technology in treatments from acid reflux, Hepatitis C, ulcers, stomach, esophagus, colan cancer etc. He's made us comfortable prior any procedure and after. Courteous & professional staff; especially John who had to reschedule my appt., he explained why & did expedite rescheduled appt. within a week. Tks. Dr O & John, staff D.Martin"
"He's a cool Dr. has a great attitude always greets you with a smile, and also explains your diagnosis easily so you can understand. I recommend him."
"Prompt, friendly and efficient!"
"The entire staff and Dr. Kadakia were wonderful, professional, and courteous. All were extremely efficient, took personal responsibility for my comfort, and privacy. The anesthesiologist was exceptional also. The only problem was in the scheduling. I arrived a half hour early and called in to check in for my appointment. Then sat there for over two hours waiting to be taken in the clinic. I live north of New Braunfels and had to get on the road early in the I 35 traffic to make it there on time for my appointment. There was no reason for this except VERY POOR SCHEDULING. This did not match well with the GREAT service that followed. Dr. Kadakia was Super as he was the last time I saw him in 2018. Again the staff was exceptional ! Michael Hansen, Sr."
"I was seen at his office and treated with professionalism, kindness and respect. I have a follow up appointment this month and I am hoping and praying that everything goes well 🙏🏾"
"Very professional answer all questions clearly"
"Very professional office and staff. Helpful and considerate. Everyone in the surgical suite was upbeat and positive. Very happy to have had my procedure handled by this talented crew."
"Dr Lindner is an exceptional professional doctor. You can tell he genuinely cares about each one of his patients. He makes you feel comfortable discussing your issues and gives you positive solutions that needs to be considered for your well being. He makes sure you understand your diagnosis and what needs to be done to make you better. His staff is also very professional and caring and friendly. They are a great team. I would highly recommend Dr Lindner if you need a gastroenterologist. Lil Hibdon"
"What kind of doctor is it"
"I have been a patient of Dr. Bullock's since the fall of 2010. Always had excellent care. His office staff and PA plus all staff in the procedure area have always gone above and beyond. I have to have procedures very often due to recurring problems. Always able to ask questions and get straight answers. The very best professionals."
"It was very professional and clean"
"Really good doctor and really clean"