Patient Reviews

The GI professionals at San Antonio Gastroenterology Associates are dedicated to providing compassionate care to all of our patients. By utilizing new and innovative technologies and advanced treatment approaches, we are proud to be one of the largest gastroenterology groups in the San Antonio, TX area. We take the time to make sure our patients feel heard and that their treatment plans are created with their needs in mind. You don't have to take our word for it — please take some time to browse through reviews left by past and present patients.

Reviews for GI Conditions Topics in San Antonio, TX

5.0 Review from J.L. Source: Google May 25 2023

"Professional every step of the way. Good people. I'd recommend them to friends and family."

5.0 Review from J.C. Source: Google May 25 2023

"I dealt with Travis Holloway to have my d gallbladder removed. I had other issues he was concerned with. He ordered a lot of tests including lab work. The day of surgery even more blood work. His demeanor was very pleasant and he asked a lot of questions. Thoroughly pleased with entire process."

5.0 Review from N.F. Source: Google May 25 2023

"My visit to SAGA was excellent. The PA explained everything I needed to know very clearly about my condition which is colitis. I would certainly recommend SAGA to family and friends."

5.0 Review from R.G. Source: Google May 11 2023

"Went to my Dr's. appt and met with the P.A. Ms. Moore for the first time and I found her to be kind and patient. Eager to get to the root of the problem! I really felt cared for! I truly liked her. 👍"

5.0 Review from A.J. Source: Google May 04 2023

"Clean area, friendly.,and dr listens to you"

5.0 Review from J.A. Source: Google May 04 2023

"Very efficient and was able to get me scheduled right away"

5.0 Review from S.M. Source: Google Apr 25 2023

"Awesome staff and great experience overall with the Endoscopy and Colonoscopy i had done."

5.0 Review from M.L. Source: Google Apr 25 2023

"Excellent and fast service was in and out of my appointment very satisfied would recommend. Thank u"

5.0 Review from B.B. Source: Google Apr 25 2023

"Dr. Moore is very caring, professional!! The lab tech is quick & knows how to draw blood. I didn't feel the needle."

5.0 Review from M.G. Source: Google Mar 25 2023

"They helped me and explained everything so I was able to understand"

5.0 Review from M.T. Source: Google Mar 25 2023

"Very pleased with the care and service provided to my 90yr old grandmother, from office staff to doctors/providers at SAGA"

5.0 Review from J.G. Source: Google Mar 25 2023

"Love the convenience of having procedure done on Saturday! Dr. Guerra and his staff are fantastic!"

5.0 Review from J.M. Source: Google Mar 25 2023

"Very good update on all tests done ✅"

5.0 Review from J.F. Source: Google Mar 25 2023

"Doctor Otero and his staff provided excellent care to their patients."

5.0 Review from S.S. Source: Google Mar 25 2023

"I fill very protected and I am very thankfull with your service."

5.0 Review from A.Q. Source: Google Feb 25 2023

"Karen Spencer is very thorough and listens attentively and follows through"

5.0 Review from V.S. Source: Google Feb 25 2023

"PA Raygoza was extremely professional with genuine empathy. She looked at me while I spoke. She didn't rush me or interrupt me. She was incredibly professional and kind."

5.0 Review from S.M. Source: Google Feb 25 2023

"All my respect for Dr Ernesto Guerra & Dr Karen Spencer for their good care of my health. I highly recommend "SAGA" to anyone with issues of the stomach.👍👍"

5.0 Review from P.L. Source: Google Feb 25 2023

"Dr. Spencer and Dr. Guerra and all the staff there are fantastic. They are very friendly and make sure you are taken care of. They listen to your concerns and do their best to answer all questions you may have. I am very pleased with the care I receive from them."

5.0 Review from C.G. Source: Google Feb 25 2023

"I was not waiting long the staff was very kind and doctor was very nice and help with my issue"

5.0 Review from N.B. Source: Google Jan 25 2023

"The nurses were awesome they make you feel comfortable and my doctor was so friendly I recommend this doctor and place to all my friends and family"

5.0 Review from R.P. Source: Google Jan 25 2023

"Easy check in process, very friendly personnel and administration. Very professional"

5.0 Review from R.C. Source: Google Jan 25 2023

"The waiting time was minimal pleasant and caring staff, nurses and P.A. Spencer explained my endo. results and listened to my question and concerns. I’m glad she took her time to listen and explain. Great experience!"

5.0 Review from S.S. Source: Google Dec 25 2022

"Everyone is friendly and helpful! I feel confident I can call my Dr for any serious issues I am experiencing. The PA Moore is the person I see for routine checkups. She is helpful and gives me good advice that I know I need to follow!"

5.0 Review from S.H. Source: Google Dec 25 2022

"Thus -far I am pleased with the care and providers at San Antonio Gastroenterology Associates"

5.0 Review from N.H. Source: Google Dec 25 2022

"I was very pleased with the care that PA Becker gave me. She was very thorough in my examination and precise in explaining to me any questions that I had. Also very deligent in setting up my appointment for my procedure and prescribing me medications to help ease my discomfort. I would highly recommend SAGA to other people who have similar maladies as I do."

5.0 Review from L.C. Source: Google Dec 25 2022

"Friendly staff and caring Drs and assistants. I would not change coming to this location. Very Covid conscious."

5.0 Review from C.M. Source: Google Dec 25 2022

"I've always been very satisfied with the services I've received from this clinic. The Dr's are very attentive, very knowledgeable & have very good bedside manners with the patients. Are very good listeners & very empathetic. The staff is very friendly & very knowledgeable & very professional. I'm very content with my Dr's there & very satisfied with all the staff. Keep up the great job. Thank you. 😊"

5.0 Review from D.G. Source: Google Dec 25 2022

"Awesome visit everyone was very professional, friendly, and compassionate, like always. The visit went very smoothly and I was out at a reasonable time. I have been a patient of Dr. Otero for over 35 years and have never had a unpleasant visit."

5.0 Review from K.R. Source: Google Nov 25 2022

"I have my procedure tomorrow. But, I've had them here several times before."

5.0 Review from J.0. Source: Google Nov 25 2022

"(Translated by Google) All the staff are very friendly and very professional, Dr. Guerra is very professional and kind Thank you for everything (Original) Todo el personal es muy amable y muy profesional, el doctor Guerra es muy profesional y amable Gracias por todo"

5.0 Review from R.L. Source: Google Nov 25 2022

"Professional and yet personal touch to the experience"

5.0 Review from R.B. Source: Google Nov 25 2022

"Excellent, Everything was Awesomely Explain in detail by PBR Vanessa Becker. Would not go anywhere else. Familia Por Vida"

5.0 Review from A.F. Source: Google Oct 25 2022

"Staff was great! !! My experience was great! Very professional and caring"

5.0 Review from R.M. Source: Google Oct 25 2022

"Patrica Moore is Awesome! Excellent"

5.0 Review from P.R. Source: Google Oct 25 2022

"Dr. Otero & his staff have always been amazing when it comes to my care."

5.0 Review from S.G. Source: Google Oct 25 2022

"Soon after I arrived, the staff quickly got me ready for my appointment. Not in a rushed manner but in an efficient one. The wait was reasonable to try he the PA for my consultation. I was well informed of my procedure’s process and I had my next appointment in less than two weeks."

5.0 Review from E.R. Source: Google Oct 25 2022

"I like everything. From the time I walk in the door to the time I leave is a very pleasant experience. Dr Spencer’s is sensitive and very caring. She looks into everything we talk about. She’s an awesome doctor,"

5.0 Review from R.S. Source: Google Aug 25 2022

"Drs. are very nice. All the staff is very friendly and courtious. Had a very good experience."

5.0 Review from J.W. Source: Google Aug 25 2022

"While I've only met Dr.Otero briefly prior to a procedure, I've had a few office visits with Ms. Reygoza. While I would rather not be going to the doctor in the first place, she makes every visit as informative, pleasant, efficient, and quick as possible. I appreciate her genuine concern and patience when answering my questions to put me at ease, because most likely I'm in the office for something unpleasant or worrisome. At my most recent office appointment she took a few extra moments to offer some words of wisdom that she really didn't have to take the time to do and I don't think she knows how much I appreciate her concern."

5.0 Review from J.K. Source: Google Aug 25 2022

"Great physicians and staff. I've been going here since 1985."

5.0 Review from J.D. Source: Google Aug 25 2022

"Like dr undly care us future"

5.0 Review from C.L. Source: Google Aug 25 2022

"Very professional and friendly answered my questions"

5.0 Review from F. Source: Google Aug 25 2022

"I felt listened and understood. P.A. Raigoza was very professional."

5.0 Review from G.L. Source: Google Aug 25 2022

"I am always treated professionally especially when running late with appointments. PA Moore is very knowledgeable and engages in conversation even when she is behind in appointments. I enjoy visits with her because she is real, truthful and doesn’t just tell me what I want to hear. Thanks"

5.0 Review from R.I. Source: Google Jul 25 2022

"They treat me,always with care , respect and kindness 😊"

5.0 Review from R.V. Source: Google Jul 25 2022

"Staff, nurses are friendly and take the time with the patient. I have been a patient of Dr. Richard Otero and PA Ana Raygoza for years, both have treated me with respect and understanding. For that they both have my respect and appreciation!"

5.0 Review from A.K. Source: Google Jul 25 2022

"They where very thoughal"

5.0 Review from S.M. Source: Google Jun 25 2022

"I have excellent service and they are working hard to make us feel better. I would recommend my family and friends. Keep you the good work."

5.0 Review from J.M. Source: Google Jun 25 2022

"The entire clinic staff, especially the caregivers are exceptional. They are very knowledgeable and are always willing to answer any patient questions."

5.0 Review from L.O. Source: Google May 25 2022

"The nurses were the best .And the tech that did my Iv had such a good hand that I didn't even feel it when the needle went in.they all listen to you. There just so kind hearted. And the Dr that did the procedure was so kind also he made me feel so relaxed. The only thing I missed was the music they used to put on back 10 years ago.I almost forgot the dr that put me to sleep she was so sweet I thank you so very much."

5.0 Review from J.P. Source: Google May 25 2022

"Dr. Richard Otero has been My n My Families Gastroenterologist and has always been very personable and professional . He Treats Myself and My Family Like An Extended Family. Dr. Raygoza is An Amazing Dr. . Thank You 🙏 Both"

5.0 Review from J.N. Source: Google May 25 2022

"The Doctors are very caring and understanding to your needs."

5.0 Review from A.J. Source: Google May 25 2022

"This was my 4th or 5th visit and my first time to see the Doctor’s Assistant. She was very nice and very knowledgeable about this unfortunate subject to the problem I was having. I left the office feeling a lot better."

5.0 Review from S. Source: Google May 25 2021

"Every staff member did their job with care and efficiency. The Doctor made me feel at ease pre and post procedure. Great Place!"

5.0 Review from W.G. Source: Google May 25 2021

"Doctor Joseph Johnson is a professional who took great care of me. Highly recommended!"

5.0 Review from D.M. Source: Google May 25 2021

"Karen Spencer and Dr Geurra have always been a caring people when it comes to healthcare always been available to answer my questions and relieve me of any confusion. Other doctors may say they care when it comes down to you asking questions of your health and taking time to call you back Karen is a step above all other making sure she replies to all your questions and concerns."

5.0 Review from J.V. Source: Google May 25 2021

"I had a colonoscopy and endoscopy performed by Dr. Richard Otero in the past month. It was an incredibly positive experience from start to finish after arriving at the procedure center. Everything was handled extremely efficiently, professionally and in such a kind and caring manner. I have nothing but praise for each healthcare worker that I encountered. May I add that Dr. Richard Otero is one of the kindest and most compassionate doctors I have encountered in my 74 years of life!!! I highly recommend him as an excellent doctor, plus he is a wonderfully caring individual. You are not just a “number” to Dr. Otero. He has been my gastroenterologist for the past 20 years. He has consistently provided excellent medical care while caring about me as a patient/person. I highly recommend Dr. Otero and his associates with your gastroenterology needs. You will not be disappointed!!!! Judith M. Van Natter"

4.0 Review from J.O. Source: Google May 25 2021

"Physicians are absolutely wonderful. They make you feel like family. They do not rush you out. The office staff- they need some work. I call leave message they say they will get back never get back. So I show up at office and get a bit of a run around. Told the nurse will call you back. Never called back show up again next day then I get in to see Physician. While waiting another patient comes in little upset because no one called her back. So she did what I did showed up in person to get answers. This is unacceptable. I continue to go here for the fabulous physicians/practitioners."