Patient Reviews

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The GI professionals at San Antonio Gastroenterology Associates are dedicated to providing compassionate care to all of our patients. By utilizing new and innovative technologies and advanced treatment approaches, we are proud to be one of the largest gastroenterology groups in the San Antonio, TX area. We take the time to make sure our patients feel heard and that their treatment plans are created with their needs in mind. You don't have to take our word for it — please take some time to browse through reviews left by past and present patients.

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SAGA Downtown Clinic (3)

5.0 Review from B.B. Source: Google Apr 25 2023

"Dr. Moore is very caring, professional!! The lab tech is quick & knows how to draw blood. I didn't feel the needle."

5.0 Review from M.M. Source: Google Oct 25 2022

"If anyone is in search of a Gastroenterologist... Dr. Kevin Franklin is an angel!!! I Souder with sever anxiety and had to go through stage 3 colon cancer in 2016. Dr. Franklin has been by my side and has treated me with such kindness and patience. Colonoscopies still every year and I never ever feel anxious about the procedures with him. Now the outcome is nerve-wrecking, but he is extremely gentle and always so incredibly thorough. I recommend anyone with any issues or just annual scope time, to have Dr Franklin be that experience with you. There aren't very many doctors that truly truly listen and not want rush you in and out of the office; who are personable and caring. Dr. Franklin is a gem. He has been such a blessing to me. I know just the same, anyone would be blessed by his knowledge, skill, and gift in this field. Ps. His staff from front desk to PA and nurse are fabulous!!!"

5.0 Review from C.W. Source: Google Oct 25 2022

"They provided courtesy service."

5.0 Review from S.M. Source: Google Oct 25 2022

"Dr. Serna really listened to me and I appreciated that greatly. I saw him for a second opinion & I valued the time he took to listen and review my symptoms. He didn't rush through the appointment & I left with a better idea concerning the next steps in my treatment plan."

5.0 Review from O.G. Source: Google Oct 25 2022

"My wife was real satisfied with Dr Serna and his staff. He gave us a complete rundown of what he found and referred us to another doctor that will do the procedure."

5.0 Review from J.P. Source: Google May 25 2022

"Dr. Richard Otero has been My n My Families Gastroenterologist and has always been very personable and professional . He Treats Myself and My Family Like An Extended Family. Dr. Raygoza is An Amazing Dr. . Thank You 🙏 Both"

5.0 Review from P.L. Source: Google May 25 2022

"Very personal and caring"

5.0 Review from J.K. Source: Google May 25 2021

"Best thing ever happened to me in my life with Dr. Kadakia in the job he’s done"

5.0 Review from R.T. Source: Google May 25 2021

"The staff as well as the office personnel were very polite & well organized. The nurses were very sweet and made me feel very comfortable the whole time I was there. We laughed and talked as if we had know each other our whole lives. Dr. Serna is an amazing doctor and I am so greatly appreciated and thankful for him. I would recommend him anytime to anyone. He is very professional and very polite as well."

4.0 Review from J.O. Source: Google May 25 2021

"Physicians are absolutely wonderful. They make you feel like family. They do not rush you out. The office staff- they need some work. I call leave message they say they will get back never get back. So I show up at office and get a bit of a run around. Told the nurse will call you back. Never called back show up again next day then I get in to see Physician. While waiting another patient comes in little upset because no one called her back. So she did what I did showed up in person to get answers. This is unacceptable. I continue to go here for the fabulous physicians/practitioners."