The GI professionals at San Antonio Gastroenterology Associates are dedicated to providing compassionate care to all of our patients. By utilizing new and innovative technologies and advanced treatment approaches, we are proud to be one of the largest gastroenterology groups in the San Antonio, TX area. We take the time to make sure our patients feel heard and that their treatment plans are created with their needs in mind. You don't have to take our word for it — please take some time to browse through reviews left by past and present patients.
"My husband and I have been patients of Dr. Otero for many years and have had several colonoscopies throughout those years. We both feel he is a wonderful doctor and feel he is one of, if not, the best in San Antonio. He has always been nothing but kind, patient, informing and eager to answer any questions we have. He is truly a good man and an exceptional doctor. As with any office who has a staff, there are going to be weaker links at times, Dr. Otero responds to staff issues and does his best to rectify those issues. I chose to give a 5 star rating because I have experienced a staff problem, informed Dr. Otero of the problem and he eagerly put in the work to correct the issue, what more can be asked of a Doctor with a large staff? I will add, I wish ALL doctors had Dr. Otero’s kindness, heart and skill."
"My husband and I have seen a lot of specialists throughout the span of 25 years, and we have met only 5 medical specialists who have outstanding bedside manners, professionalism, so caring and concerned about our health conditions and go the extra mile for us. Dr. Otero is at the top of the list. We feel so blessed that he is taking care of our health matters."
"Wonderful Doctor and his receptionist Brittany is so wonderful and she gets back to u wright away. She's always on top of thinks. The whole staff are great. ."
"I have been a Patient With Dr Otero and He has always met My needs this is a Doctor that is very professional and takes the time to listen to You Iam a happy Patient I highly recommend this Practice Blanca Martinez"
"Doctor Otero, it is the best doctor I have. He is kind, caring and very knowledgeable He has been my doctor and my while family doctor for over 30 years!"
"Dr. Richard Otero is extremely professional. He tells you everything you need to know and answers all your questions. He treats you like you are the only person there. His staff are very friendly."
"Very satisfying Dr.’s visit m! I was very pleased with the kindness and respect shown me throughout my visit. I was made comfortable by everyone especially Dr. Otero!"
"The staff is very friendly and professional. Dr otero is a very experienced doctor, and I have been here several times in which he has done great. I have no complaints about any services here. Thanks"
"Excellent care, and Doctor Otero is amazing and caring with his patients.. no long wait times, I will always go back !!!! 😊 Dr.Otero is great wouldn't go anywhere else, highly recommended!!!!!"
"Dr is darling! Sorry for all the changes, someday I may be in charge of my life again. Maybe... Advice to y'all have at least 1 girl & do not get old!"
"Dr. Otero is amazing. Tells you everything you need to know and answers all your questions! Treats you like as if you are the only person there. Love his team!"
"Dr. Otero and his team were fantastic! I saw him at the downtown location and was pleasantly surprised at how friendly and fast the team and procedure was. Dr. Otero has an awesome bedside manner and made me feel comfortable from the minute I met him! Wish he could be my Dr. of choice for all medical needs!"
"I was given full attention to my condition, and Dr. Otero reviewed my treatment to be continued, as well as, how to maintain a healthy balance going forward. I was pleased."
"All very professional and not waiting to be seen. Dr Otero has been my doctor for over 15 years and I have been treated several times. Absolutely 100% satisfied"
"(Translated by Google) All very professional and is not waiting to be seen. Dr Otero has been my doctor for over 15 years and I have been treated several times. Absolutely 100% satisfied (Original) Todo muy profesional y no está esperando que te vean. Dr Otero ha sido mi doctor por más de 15 años y he sido tratado varias veces. Absolutamente 100% satisfecho"
"All very professional and is not waiting to be seen. Dr Otero has been my doctor for over 15 years and I have been treated several times. Absolutely 100% satisfied"
"(Translated by Google) All very professional and you are not waiting to be seen. Dr Otero has been my doctor for over 15 years and I have been treated several times. Absolutely 100% satisfied (Original) Todo muy profesional y no está esperando que te vean. Dr Otero ha sido mi doctor por más de 15 años y he sido tratado varias veces. Absolutamente 100% satisfecho"
"Dr Otero has been my doctor for a long long time. He's fabulous, caring, interested in our life. Wonderful ❤️ ❤️ ditto to all my previous comments. He is strict and very caring. Have Always loved him and his assistant John!"
"As always when I visit Dr Otero I have a good and I am always kept very informed on my health issues, Dr Otero is always able to communicate to me in a way that I totally understand. Dr Otero always makes me feel better about what the problem is and how we are going to handle it."
"Dr Otero Excellent! easy to talk to & caring person. His staff is Outstanding for Customer Svc Ms. Gabby, John and all other staff members. God bless all. Thank you 🙏"
"I very rarely give 5 star ratings because there is almost always something to critique. However, when I think about my first visit for my procedure and my follow up, , there is not anything I can think of to detract from my experiences there.. The staff were professional, respectful, direct and polite. As nervous as I was, each of them had a calming demeanor that made me feel as if they saw me as a person and not just number 7 of 9 needing to be processed. They clearly explained the procedure, why they were asking about any medical issues and how it could affect the procedure among other things. As for Dr. OTERO... his bedside manner is tops. He was very cordial. His humor and confidence in what he was doing made me less nervous. The whole experience was very good. My follow-up appointment was also pleasant because the PA who spoke with me was also very patient. Though there are other patients to tend to, I never felt as if I was being rushed along. And that made me feel "seen" not just seen."
"This place is very pleasant. Dr Otero is amazing and I had tje pleasure of meeting him and him doing the procedure I had a great experience and I would reuh to everyone Thank you Sr Otero"
"I love Dr Otero I have been going to him for years. He's compassionate he always listens to me as I explain to him what problems I'm having and he doesn't make me feel like I'm taking up his time. He always explains what he thinks is going on with me and he makes sure I understand everything especially since I'm deaf in my left ear and have trouble hearing out of my right ear also I read lip's so he speaks where I can read his lips without any trouble. I will be staying with Dr. Otero until he retires or until I pass away."
"Very friendly staff. Felt very relaxed and Dr Otero was very attentive and communicative. I left understanding what needed to be done. Funny story I posted my location on social media and ironically referred 2 friends to Dr Otero and his office. Thank you"
"Dr Otero has been my doctor for 20+ years. He’s an exceptional doctor that meets the needs of the patient. His charismatic personality, his knowledge about his speciality and his professionalism are well above 5 stars. I highly recommend him as a doctor. The best attributes/traits are he has respect, rapport and trust with patients. He explains everything very well when you have questions regarding your health concerns. If you ever need anything, he will always follow up with you. It’s nice to be able to have rapport with Dr. Otero when your health is priority. I trust and value his recommendations. He’s phenomenal. I’m very blessed to have Dr Otero as my gastroenterologist. I always recommend him to family and friends because I know they will be in good hands. Thank you!!!! 😀"
"Dr. Otero. Has. Always. Been. A. Great Medical. Professional. He. Treated myself With. Great. Dignity And Concern. Very Fair, And Honest. Always A Pleasure To See and Chat With Him. The. Medical. Staff And Assistance are With out reproach. My Thanks,To One And. All."
"Dr. Otero took the time to explain my condition to me which I had no clue about since my PCP didn’t explain it. Him and his staff took the time to look up my imaging reports and share them with me also. He was very patient with me and answered all my questions to put me at ease with my condition. Thank you, Dr. Otero and staff!"
"Dr. Richard Otero has been my doctor for over 15 years. He has always treated me with kindness, patience, and he’s always been caring and make sure my gastro problems are addressed properly. He is very professional and does a great job."
"Dr. Otero is very knowledgeable, professional, and has the best bed side manner. His office staff has first rate customer service skills. I would recommend Dr. Otero without reservation ."
"Medical staff n workers very attentive to info n friendly and helpful. Dr professional ethic are very good in explaining my concerns. I would highly recommen Dr Otero ."
"Dr Otero is very professional, kind & patient. He explains before & after questions like your his only patient. I’m so happy I was able to not drive 4 hours & transfer my endoscopy & colonoscopy from MD Anderson in Houston to local San Antonio. I feel very confident in Dr Otero. He is very thorough."
"Dr. Otero is an excellent gastro doctor. He explains procedures well and is extremely skilled and competent. Outstanding doctor with an efficient staff."
"The staff and nurses are very polite and helpful to answer any questions that you may have. Dr. Otero will visit afterwards to let you know how it went."
"The staff members I came in contact with were very professional, compassionate and pleasant/friendly. I would definitely recommend Dr Otero and this clinic to family and friends."
"Dr. Otero is professional, personable and it is obvious he cares a lot. He made me feel comfortable going into the procedure and spent the time necessary to make sure I understood the process. His staff was amazing."
"My first colonoscopy treatment couldn’t have been any easier than with Dr. Otero and his team. I got clear instructions on the prep (not pleasant, but a necessary evil), and game day was smooth and over before I knew it. Thankfully this isn’t a procedure I’m in any hurry to revisit, but I’ve found my Gastroenterologist fin San Antonio. Thank you, Dr. Otero and team."
"The whole process starting from day of appointment until the end was the upmost professional work a patient could expect. Now the Doctor he really makes you feel he really cares about his patients. Treats you like he just saw you yesterday. Thank you Dr Richard L. Otero."
"Dr Richard Otero is just the best! He actually listens to you, which most docs don’t. He is friendly, courteous, knowledgeable and very professional. I highly recommend him."
"Dr Otero is a passionate and a very good Dr. I'm blessed be under his care..I recommend him, I trust his work and knowledgement.. Thanks Dr. for taking care of me..."
"Very professional, nice, and pleasant Doctor. Essures you that you are in good hand under his care. Could'nt had a better experience at a doctor's office/gastroenterologist facilty"
"I have been seeing Doctor Richard Otero for many years when needed. Doctor Richard Otero is an Awesome Specialist and his staff is Friendly and Nice .. if you ever need a Gastrointestinal Doctor he is the one to see.."
"Mr. Otero is a very patient MD and gives you the time to listen to his patients. He also takes the time to make you understand what is going on with your health your body and help you to understand what need to be done better for each one of his parents. Thank you and your staff for being patient and making us feel at easy when being put under for all procedures"
"My mother’s visit was excellent, Dr. Otero and his staff were so considerate of her age and were very supportive. No complaints and I recommend Dr. Otero and his staff Very highly! God bless all of them for their hard work?"
"Dr Otero was amazing, as well as his staff. He explained everything to me and why he was doing what he did. They all made me feel very comfortable. The place was very clean and everyone seemed to work well together. I wish there were more doctors with the compassion that dr. OTERO has, sometimes it seems like some doctors are just there for a pay check and not the people, but dr. Otero is not like that, and I liked him very much. I would recommend him to all my friends and family. If you need a colonoscopy he's the doctor to go to. God bless him and his staff"
"Dr. Otero and staff were very personable and professional. Dr. Otero dismissed any concerns I had with compassion and full transparency. He assured me that I was in good hands and he proved me right."
"I've had the opportunity, and privilege to have Dr. Otero as my gastroenterologist for many years. Doctor Otero has always treated me with respect and with dignity. His experience, and professional care Doctor Otero has kept me healthy and cancer free. I definitely recommend Doctor Otero to all veterans, friends, and family."
"I was very pleased with everyone. They are so nice very professional, and very compassionate. Dr. Otero is the sweetist person ever. He cares so much for people. I've known him for years. I will go to him until I pass. God is with him."
"Very good after been so worried Doctor Otero and staff make this experience less traumatic Ms. Alma Sandoval thank you very for your support . See you in 10 years !!"
"This facility was clean organized and the staff was courteous prompt caring patient. I would 100% recommend this facility as well as Dr otero and the staff."
"Dr. Otero is one of the best surgeons I’ve had. He was very thorough in explaining my procedure. I highly recommend him. And his medical staff were excellent in making me comfortable as well."
"Although it was challenging to reach Mr. Otero by phone, that's the life of someone in the medical profession. Despite that, thanks to him and his staff, the procedure was painless and I didn't remember falling asleep. On top of prepping multiple customers including me, keep up the great work.👏👏👏🎊💯🙂"
"My recent experience with Dr Otero and the entire staff at his facility at 520 E. Euclid was excellent. I underwent both a colonscopy and endoscopy and was apprehensive about having them done at the same time. My worries were immediately diminished when I arrived for my procedures. Everyone I encountered from start to finish was kind, caring, and extremely efficient. I definitely recommend Dr. Otero and his staff to anyone who needs either of these procedures done."
"It’s been over ten years that I have not been able to swallow. Previous doctor diagnosed me for hiatal hernia. I had three consecutive procedures with this same doctor dilating my oesophagus over the years but I was frustrated with not being able to swallow and sometimes with deadly choking episodes. My current primary care physician recommended Dr Otero to me. Dr. Otero assured me that I should be able to swallow normally again after my procedure. He was so kind and I quite appreciate his encouraging words. I am swallowing again!. Thanks to Dr. Otero. I will recommend him to the world."
"I have been seeing Dr. Richard Otero for my colonoscopies for approximately 10 years. He has an excellent bedside manner and his entire staff of professionals are very knowledgeable, courteous and considerate of their patients' needs. I wholeheartedly highly recommend him."
"Dr. Otero was very kind and made me feel incredibly at ease. This was my 1st colonoscopy and it had already been rescheduled from last year. I was very nervous about what to expect and even more anxious after a hiccup in some paperwork jepordized my procedure that day. He came personally and introduced himself and assured me they would get it worked out and I would indeed be able to go through with the procedure. Everything went smoothly from that point on and I really appreciated his bedside manner before, during, and after...his, and all the rest of the staff at the downtown location. They were all great!"
"Dr. Otero has a warm, friendly & professional presence. I was nervous about having my first colonoscopy and everyone from the nurses, anesthesiologist & Dr. Otero did a wonderful job in making me feel safe and reassured."