Patient Reviews
Patient Feedback
The GI professionals at San Antonio Gastroenterology Associates are dedicated to providing compassionate care to all of our patients. By utilizing new and innovative technologies and advanced treatment approaches, we are proud to be one of the largest gastroenterology groups in the San Antonio, TX area. We take the time to make sure our patients feel heard and that their treatment plans are created with their needs in mind. You don't have to take our word for it — please take some time to browse through reviews left by past and present patients.
"Everything was really great at the facility. Everyone were so kind, helpful, friendly and very patient with me. Thank you Everyone and especially Dr. Flores for all your excellent work and taking good care if me like you said would."
"Doctor Lopez and hospital staff were caring and professional."
"Your staff is very efficient and they have great work ethics."
"Procedure, Follow Up went smoothly. Staff is knowledgeable and friendly."
"Employees and facility nice."
"Really good and thorough. Answered all my questions. Made everything as simple as possible"
"Professional, thorough, answered my concerns. All with his usual charm."
"De. Flores has made my visits prompt but down to the nitty gritty. I will continue to use his services again. One of the most friendliest, caring and thorough doctor I have known."
"Awesome Dr. and staff."
"Dr Flores is friendly. He listens. Took his time to explain the situation and answered my questions."
"As always, Dr. Flores was great with my follow up appointment. He has been so helpful with all my health concerns 🙏"
"Dr. Flores is always polite and let's u know what the diagnosis is and keeps u informed about any changes"
"Doctor was great. With information for questions I had for him."
"Outstanding!"
"Very en formative"
"Dr. Flores was very friendly and genuinely cares about your health. He was complete in his diagnosis and communicated in layman's terms so the patient could clearly understand. I would highly recommend his professional medical care."
"Always feel like I have mattered and that Dr Flores and his staff cared."
"Eddie was very thorough and gave me answers no other doctor had mentioned. Very good!"
"Very pleasant interview with Dr."
"This is my second visit to Dr. Flores’ office and again it was a very pleasant experience. You are never made to wait longer than necessary and all staff are a pleasure to work with. Dr. Flores makes you feel as if you are the most important patient he has for that day. He gives you as much time as you need and makes sure you understand exactly what information he is giving you. I highly recommend Dr. Flores and his staff to all."
"Very efficient, professional and kind!"
"Professional and courteous staff!"
"Dr. Flores has the best "bed side manner" in San Antonio. Kind and patient, he really cares for his patients. You will not find a better gastroenterologist . Period."
"I want to give a shout out to Dr. Flores and the stuff members to the gastro clinic located on medical center. I went in for a colonoscopy today. I have more than excellent experience. I have a lot of doubts if I want to have the procedure or not, I finally decided to go for it. I was treating with a lot of respect and kindness since the first appointment. I was very nervous about the sedation but once the nurse explained me everything I was so calm and ready. Dr. Flores and the anesthesiologist asked me if I have any questions, I say no , they put the sedation I past out and woke up in no time and they were done!!! Dr. Flores came in and explain me the results and I was ready to go home. Just like that!!! Sorry for the long review but I want to encourage people to have the colonoscopy if you need it or as part of prevention. Is a very easy and almost 0 side effects, also is 100 % cover by most health insurance. Thank you Dr. Flores and all stuff members"
"Dr Flores Is a professional that explains everything so I can understand. Knows my situation and knows what is the best path forward for me. Very down to earth and approachable"
"The Doctor very kindly explained the procedure to me."
"Procedure, Follow Up went smoothly. Staff is knowledgeable and friendly. Only complaint is with prescription being called into pharmacy. Was told by your staff Lackland pharmacy did not carry prescription, so we used CVS. Then CVS said they couldn't fill prescription because it was called into another pharmacy already! Days later come to find out it was filled by my pharmacy at Lackland."
"Well, the visit with Dr. FLORES was good, pleasant and beneficial for my health. Thank you very much for your good attention"
"I was able to speak openly and honestly about issues and he made me feel confident in his feedback and advice."
"Everyone was very professional"
"Excellent customer service and great support from the team"
"Love to be able to see and talk to you thank you for calling so you know I have a pacemaker and you can share information with my heart doctor thank you for caring about your patients god bless"
"All staff very professional , patience. Dr. Flores is the best. Great bedside manners. Post procedures explains everything with images and you're completely understandable of your condition."
"Dr Eddie Flores has been my Gastroenterologist since 2002. I had cancer type polyps. He has taken care of me for all these years. He is patient and answers all questions in a way that helps us calm down. I recommend him highly."
"Dr Eddie Flores is Wonderful. He sits down, and explains everything in detail, and where it's understandable to patients. Highly recommend him!!"
"Very personable and professional staff. Dr Flores was the same. Also very thorough."
"Dr. Flores has been recommended to me by two of my other specialists as the GI doctor that will get to the bottom of GI issues that I’ve been struggling with. I had been seeing another GI doctor but felt that I needed to have a second opinion about an acute issue that I was experiencing. Had a telemedicine appointment with Dr. Flores and he provided the insight I needed. He restored my confidence. I am wanting to put my GI care in his capable hands."
"I’m a new patient new experience so far so good 😊"
"Excellent doctor! Very nice office staff!"
"Dr Flores was helpful, caring, and very informative about my condition. I would highly recommend him."
"Dr Flores is a great 👍 doctor Very nice and friendly I like him very much 😊"
"Wonderful staff. Very professional"
"Dr Flores was very nice! I was talking with a caring person!"
"I was treated with respect and kindness, everything was explained to me in detail. I was treated very well, and I would very much recommend Dr. Flores to all people that need service that Dr. Flores offers."
"I really enjoyed talking to Dr. Flores. He was very helpful and explained why I we need to have an colonoscopy. I’m on blood thinners and he got my cardiologist info. I truly recommend him. Even the recipient was very nice on the phone."
"Everyone was so helpful. The atmosphere is so calming and Dr. Flores has such a great sense of humor."
"Great Dr and Staff"
"Excellent service from all of you, thank you very much"
"(Translated by Google) Excellent service from all of you, thank you very much (Original) Ecxelente servicio de todos ustedes mil gracias"
"Very good Doctor"
"Dr. Flores was very kind and explain the procedure and answered all the questions I had."
"Dr. Flores was great. He put us at ease and explained the condition and process to us thoroughly so the we could understand it. When we left his office we were entirely comfortable with every aspect of the upcoming procedure. We would not hesitate to recommend Dr. Flores to anyone that we know."
"Dr. Eddie Flores is an excellent doctor. He is friendly, bedside manners excellent and is always attentive of my questions and concerns. There is nothing like going into a procedure feeling at easy, knowing you can trust your doctor and knowing he will take care of you. Thank you, Dr. Flores His office staff is always friendly and helpful and his surgical staff is excellent as well. Thank you to Dr. Flores's staff, you all are Awesome!"
"very good doctor"
"Dr. Flores has treated me from the onset of colitis. He's been open about every step of my treatment and provided alternatives for current and future issues. All that, plus he a good guy!"
"(Translated by Google) very good doctor (Original) Muy buen Doctor"
"From the moment you make the appointment, and you arrive at the Front Desk, they take great care of you, including the Nurses and/or Medical Assistants and the Very Attentive Doctor. He answered all my questions, he took his time to explain everything to me. His Incredible Professionalism. I complain about my visit Honestly I was delighted Everyone Very Professionals Thank You 🙏🏽😊 I Give them ⭐️⭐️⭐️⭐️⭐️"
"Very kind and helpful staff quick and easy. It takes longer to check you in .. Before you know it you're ready to go home."
"Dr Eddie Flores cares very much about his patients, I was strugglig with bad reflux and he called me right away instead waiting for the appointment that was a month after Esmeralda his nurse didn’t leave me alone and contact me right after I left a message."
"I was seen for my appoint right on time. The staff was very efficient. Doctor Flores provided clear and understandable instructions on what to expect for my upcoming procedure."
"My experience with Dr. Flores was great from start to finish. His friendly, relaxed, and confident demeanor put me at ease from day one, and his staff are equally excellent. You couldn’t ask for a better doctor!"
"Dr Eddie Flores is the best doctor I recommend him any time"
"(Translated by Google) Very attentive and patient with my doubts, he explained everything very well and gave me a lot of peace of mind. (Original) Muy atento y paciente con mis dudas, me explico muy bien todo y me transmitió mucha tranquilidad."
"I’ve been going to him for 12 yrs for my Barrett’s esophagus. You can tell when aDr really cares for his patients."
"Very attentive and patient with my doubts, he explained everything very well and gave me a lot of peace of mind."
"Dr. Eddie Flores, Amazing!! He has always told us in detail all the scenarios if any. With each situation we have had going on with my body. Excellent Doctor. Super Courteous each and every time I have needed his expertise. Have recommended Dr. Flores to all my family members. Staff in office very professional and friendly."
"Excellent attention, Dr. Flores dedicates a lot of time to you. And the staff is very friendly! 🙏❤️"
"(Translated by Google) Excellent attention, Dr. Flores dedicates a lot of time to you. And the staff is very friendly! 🙏❤️ (Original) Excelente atención, El Dr. Flores te dedica mucho tiempo. Y el personal muy amable!🙏❤️"
"Dr. Flores is a gem of a practitioner. Highly competent and caring."
"Gave me insight regarding my Diverticulitis diagnosis."
"Dr. Flores is top notch, professional caring and detailed in handling your medical situation and his team is efficient and will respond to any inquiries you have. The follow ups after the procedure put you at ease."
"Excellent care, Dr. Flores dedicates a lot of time to you. And the staff is very friendly!🙏❤️"
"I saw Dr. Flores in a video visit prior to scheduling a procedure. It was my first time “meeting” him and he made me feel comfortable, like I’d been his patient for years! He was easy to understand and relatable. I definitely recommend him!"
"Dr. Eddie Flores is very professional and precise. Fun to talk to and detailed. Highly recommend."
"Dr Eddie Flores has been one of the most attentive, knowledgeable, and most thorough physicians I have ever encountered. I highly recommend Dr Flores for all your gastroenterology concerns!"
"Dr Flores was very detailed on my results and explained what next step procedure I needed next. Took the time to make sure I understood."
"Dr flores really put my mind at ease and explained the process of my next procedure. Great bedside manner and thorough."
"Great Dr. Personable, did not rush, great bedside manner."
"I was very pleased to meet Dr. Flores. He was very professional and easy to talk to. I would highly recommend him. Great staff."
"Dr. Eddie Flores has been my Gastrointestinal Doctor for 15+ years, his bedside manner and his thorough expert understanding in explaining to the patient what each treatment entails. I Thank you Dr. Flores, Blessings 🙏"
"Endoscope and colonoscopy went very well. Staff was very helpful."
"Friendly staff."
"All of my medical life I have only been seen through the VA doctors since I am an Army veteran. When one of my VA docs informed me that she wanted to send me out to see a Gastro doctor out of the VA system, I was hesitant but agreed. I was seen by Dr. Eddie Flores. I was extremely pleased from the moment I signed in to see Dr. Flores, to the moment I left his office. I never knew what it was like to be seen by "a real" doctor and not just a resident, (not throwing shade to the VA docs). Dr Flores was very kind, is very personable, explained the upcoming procedures to where I understood, and made me feel like I had been his patient for years. I highly recommend Dr. Flores for his excellent professionalism, and all the knowledge he has in his medical career to help people with their gastro issues. Thanks Dr. Flores, see you soon."
"Nice people"
"Dr Eddie Flores is awesome! His staff very friendly and I didn’t wait more than 5 mins"
"Dr.Flores is always attentive and is a wonderful doctor."
"My 81 year old father was treated great by Dr. Flores. Yhe explanation given to my father about the findings of testing were explained thoroughly and Dr. Flores has great interpersonal skills-he was very realistic and honest with my father regarding his health and options."
"Dr. Eddie Flores is a very professional Gastroenterologist. I have been a patient of his for about 23 years. He always listens to my concerns pertaining to my diagnosis. I have never had difficultly obtaining an appointment to see him. Always pleasant and empathetic with his patients. I highly recommend him as Gastroenterologist and his staff are very nice and professional. A work colleague's mother recommended Dr. Flores to me, and she spoke with one his staff and brought me in two days before Christmas. I was so greatful have been squeezed in on such short notice and is the only doctor I trust whenever I find myself having an episode. As a doctor he has always gone a step beyond. You don't find that often in the medical field. I highly recommend SAGA and especially Dr. Eddie Flores."
"Dr. Flores has always been professional and attentive in his care for me."
"The experience was A+. Dr Flores is wonderful. The nurses and assistants were great. I wouldn't go anywhere else."
"Dr. E. Flores is a very good doctor. He communicated well with me explaining about the procedure and he shows a lot of patience. I have known him for many years and feel very comfortable by the way he treated me. He cares about patients like me."
"A very relaxed experience, with the best customer service (team members) and by the Doctor Flores, very friendly and professional at the same time."
"Se Flores super friendly and professional! His personnel really nice"
"Known Dr. Flores for many years. He has taken care of my mother and myself for many years. He has always been very professional and his team also."
"I always get treated very well at Dr. Flo res Office..."
"Dr. Eddie Flores and his staff are amazing! My recent visit was for a procedure I had done and the results discussed with me in detail to where I understood. I would highly recommend Dr. Eddie Flores and his staff for any stomach or digestive issues you may have."
"Entire staff is unbelievable. Best care anywhere!"
"Very clear instructions"
"(Translated by Google) Very clear instructions (Original) Muy claras las instrucciones"
"Good excellent doctor and very professional fast service"
"Dr flores is awesome ive knowing him as a young boy..has taken very good care of me an my wife..highly recommend him."
"Dr Flores is a very caring doctor. I have known him for over 15 years and he is still a professional and caring person. I have recommended him to friends and family as well."
"The procedures I received from Dr. Eddie Flores and his staff were done in a very professional manner. Impeccably performed, he and the entire staff executed the highest level of medical service and I will continue to request his services again."
"Patient first approach. Professional and caring. Provided options, honest straightforward answers and and experienced explanations and examples. The medical profession needs more doctors like Dr. Flores; empathic, energetic and confident."
"I have been a patient of Dr. Eddie Flores for 5 years and I have been very pleased with his care. I highly recommend him. He cares about his patients and that is very important to me. Thank you Dr. Eddie Flores!"
"During my preliminary visit for periodic colonoscopy, Dr. Flores helped me resolve a separate issue by reviewing my prescriptions and medications at no charge. Problem resolved. Two weeks later, I am still symptom free."
"I highly recommend Dr. Eddie Flores and his Staff for gastroenterology health needs. My exam was explained to me in detail by Dr. Flores and questions were answered thoroughly no matter how many times I asked the same question Dr. Flores was very patient and always had a smile on his face despite wearing a mask. Everyone wore a mask and practiced social distance, the facility had on-site hand sanitizers. The Anesthesiologist was kind and made sure I was comfortable. Words cannot express enough how the staff pampered and catered to me with warm blankets, juice/water after procedure. Thank you Dr Eddie Flores and Associates for all you do."
"(Translated by Google) Good excellent doctor and very professional fast service (Original) Buen doctor excelente y servicio rápido muy profesional"
"I had my first appt 2 wks ago glad I did and he knew what was going on with me . Endoscopy is scheduled n dr Flores is really nice"
"Dr.Eddie Flores is a very compassionate and understanding doctor. He has always taken great care of my situations whatever they might be. Dr. Flores and his staff are a great team of health providers whom have restored me to good health many times. I am truly faithful to his services..😊"
"Takes the time to listen to all your concerns as he gives you his full attention."
"Dr. Flores was very informative and explained things in a way that was neither confusing or left me questioning things. He maintained a positive attitude and was firm in explaining different scenario regarding my personal situation. In speaking with doctors in the past I was always left with the feeling that I was looked down upon. As an individual that rarely visits doctors, Dr. Flores made the overall experience pleasant and informative. Thank you Dr. Flores, you really made me feel comfortable. Well done Sir."
"This was my first EGD and Colonoscopy performed by Dr. Eddie Flores on May 21, 2021. I had my anxieties leading up to the procedure. The prep was tough, not being able to eat any solid foods. The check-in process was very easy and the wait isn’t too bad. The staff was excellent and very accommodating. The actual procedure did not take long, especially since I was sedated. Overall, very satisfied with how everything went. I won’t be as nervous when I do this again in 5 years. Thank you, Dr. Flores!"
"Everyone was very professional. Kept me informed about every step of my procedure."
"Dr. Flores was incredible. Absolutely professional, yet approachable and knowledgeable. He explained everything clearly and even offered extra reviews just to ensure things were understood. Dr. Flores has a brilliant attitude and a very positive presence and I am grateful to him for his help and council. I feel fantastic. The staff were all helpful and courteous as well. Thank you, all."
"Very professional and courteous. Great staff..."
"Moving to San Antonio and working to establish new providers has been really difficult. I was fully discouraged with the medical system as a whole, until meeting Dr. Flores. He is kind and cares about people and their health. It’s evident that he has a passion for his practice and it truly shows in his professional and compassionate demeanor."
"Very through and explained procedure well as well as his results of his exam."
"Dr Flores and staff are very professional and knowledgeable. My family and I have been coming to see Dr Eddie Flores for over a decade now and we no regrets. Thank you for all you do for us!"
"The staff and dr Eddie Flores were very friendly and knowlegde. I was very nervous because it was the first time for a colonoscopy and the entire staff made me feel very comfortable."
"Very friendly and knowledgeable talks straight to you"
"Dr. E Flores is a knowledgeable expert in his field; he is compassionate and takes time to listen and understand your health circumstances. The best of doctors!"
"Dr Flores has been my doctor for years. He and his staff are the best. Dr Flores is professional and personable and stays current in his field."
"(Translated by Google) Excellent and very friendly service attentive to my needs both Doctor and nurses !!!! (Original) Servicio excelente y muy amable atento a mis necesidades tanto Doctor como enfermeras !!!!"
"My wife Sophie has been paralyzed ever since she had a massive seizure in 2017 l have attended every appointment and consultation with her, sometimes via zoom. We just recently met and consulted with Dr Flores about her g-tube removal. We were amazed with his detailed explanation of the procedure and the options and the parallel comparison to help her decide which option was best for her. Thanks Dr. Flores"
"Way to speak with. Answered more questions than I had to prepare adequately for the procedure. Dr takes time out to meet needs."
"Dr.Flores is awesome very professional I had the pleasure of meeting him years ago with my 1st husband health care when he was diagnosed with Colin cancer he was very caring and good with referral for medical attention.unfortunately he lost his battle with colon cancer with other medical complications.My now husband was referred to him for a colonoscopy at his Dr.visit my husband was very nervous and very unaware of the particular procedure after his consultation with Dr. Flores he felt at ease he explained the procedure and while in the waiting room had very useful and important information playing in office while we waited briefly .he seemed much comfortable and is ready for his procedure"
"As a patient I admit I am tough on evaluating a Physcian as a good "Doc". As an ER Nurse I am maybe even tougher. Dr. Flores is clearly an excellent Physcian. His knowledge base is astounding. He spent considerable time with me. He had carefully reviewed my prior medical records and imaging. He was thorough and so very kind. I felt confident and safe in his professional care."
"He was amazing. The whole staff made me feel safe and comfortable."
"I have been seeing Eddie for 26 years and have had excellent service over that time. The facilities for procedures are well staffed and very professional and attentive."
"I've been a patient of Dr Flores for over 20 years and have never been disappointed in the care. He and his team members are all great. Caring, empathetic responsive. God uses him to do wonderful things. 30 years ago God used him to play a main key role in getting me into a transplant program. Weeks later I received a liver transplant. They've been instrumental in maintaining and keeping my health stable. I love the whole Team"
"Dr Flores was very professional and eased my anxiety about my upcoming procedure . He was very patient and kind and gave me step by step instructions. I love a doctor who shows that he really cares about his patients and how they feel!"
"Excellent and very friendly service, attentive to my needs, both Doctor and nurses!!!!"
"Excellent and very friendly service, attentive to my needs, both Doctor and nurses!!!!"
"Excellent and very friendly service attentive to my needs both Doctor and nurses !!!!"
"I have been with Dr. Flores over 20 yrs & Im very pleased with his Services & Staff,,,Thank you Dr.Flores & PA Ford"
"He is an aweesome doctor i surely reccommend him staff is friendly and he knew what he was doing i feel muuuch better than what i was feeling!! Thank u Mr.Flores!"
"I have seen Dr Flores for twenty years and he has always educated me about procedures I have done and the course of any treatment needed. My comfort has been a top priority with him and his staff and I highly recommend him."
"professional staff and Dr I would recommend to friends and family"
"I want to him for my mother , he is the best doctor I see"
"I had a colonoscopy and endoscopy done by Dr, Flores. I give him an A+. He was very compassionate and seemed very, very competent. His Staff was wonderful ,and I just do NOT see any negativity in the whole experience whatsoever. Would recommend him to anyone who may have some gastrointestinal issues. A top notch Doctor and great Staff"
"Dr Flores is an excellent gastroenterologist. My family has followed him several years. Also , he has informed me that my intestines have changed since starting chemo for multiple myeloma. To me , it’s important that a physician know how to deal with cancer patients."
"I don't fully understand all the negative reviews. Yes, bad things sometimes happen, regardless of who the doctor is. I've had many medical adventures myself, so can vouch that my experiences have been a mixed bag. I was referred to Dr. Flores after a (false) positive Cologuard test from my primary physician. I first met with Dr. Flores' Nurse Practitioner then later scheduled a colonoscopy procedure. I have been able to get in touch with office staff in a timely way (within a day or so) whenever I needed something. The office is handling many patients at a time, but I felt all staff were handling patients in a professional way. I've dealt with many doctors and realize healthcare is a busy place. Dealing with staff other than a doctor is not a big deal, as long as I am taken care of. Dr. Flores was kind and personable. He heard my concerns and talked to me about my results after I woke up from my procedure. The office kept in touch via the patient portal and text messages before, during, and after my prep and procedure. I don't have to be seen again for 10 years, barring any new problems. I will gladly have my next procedure done with Dr. Flores, as I had a positive experience."
"Had exam recently, the staff very helpful, friendly and kind. Dr. Flores was very good."
"I have read the negative reviews. They would be false. Dr. Eddie Flores is one of the most intelligent and personable physicians that I have ever known. I have had two procedures with no incidents. I find staff and RNs extremely helpful and competent I find it extremely rude that one of the posters was very disrespectful to call him "Mr.". I am proud to have Dr. Eddie Flores as my health care provider. I highly recommend this Dr. and practice!!"
"Saw the reviews only after my appointment was made, so I was a little concerned. To be brief, my overall experience was excellent. The staff was fine, nurses patient and kind, and Dr. E. Flores very pleasant. Most importantly the procedure went fine. It's a shame most people will only post when they are upset."
"The only problem I've had is TALKING TO A PERSON WHEN I CALL. I want to remind the office manager, if there is one, that not all of us use a CELL PHONE. Just a person...just sayin'. I wonder if ANYONE reads reviews. Butting a stump is no fun. I do like Flores."
"Wonderful bedside manner!"