"Still Not sure what is going On. The ladies are so nice. And helpful. Hopefully, after my CT scan I will get. Results"
"My husband was referred to this specialist office by his PCP. I was a bit nervous because you always hit or miss with specialist.. this office was amazing, so clean, so kind, so fast! My husbands questions were answered, they really listened to our concerns and are getting to the bottom of his issues! I’m very happy he is a patient here and I’m confident his care is their first priority!"
"Very professional and caring. I would recommend this place to anyone."
"Doctor was great. With information for questions I had for him."
"Fast service kind nurses"
"Great Doctor!!! Very caring and takes his time understanding your problems."
"Had my first appointment with Dr. Guerra about 1 week ago and he was very nice and reassuring!"
"Staff was professional, courteous, and timely."
"Dr Guerra shows that he cares about his patients. From Checking in to being discharged, The Staff were caring, friendly, informative. The Staff Is AMAZING."
"Staff was professional, efficient and welcoming."
"Enjoyed the quick check in process. Also the frankness of Dr Ontero about my health. Love my doctor and this facility."
"Had an endoscopy done. The process and procedure went very smooth. Everyone from the intake to those in the procedural room were very friendly and accommodating."
"I had to wait 6 weeks to see Dr. FLORES, but time went by quickly. I arrived at 12 for a 12:15 and it was no waiting. Appointment on time. Like that! Great consultation with the doctor. A colonoscopy scheduled to identify any problems I might have. Glad it's this year! Thank you doctor and staff. Everyone answered all my concerns and questions. I've been a patient for at least 20 years, recommend."
"Great and comfortable experience. No complaints."
"The only real problem was I was told we needed a clearance from my cardiologist, when I called his office to try and expedite the process, I was told they had already sent it, this made me look bad to the cardiologist staff, thank you for that, as it had already been sent! I am really beginning to think WellMed needs to do something to keep their records straight, when I saw Dr. Ramirez before the procedure she was unaware for some reason the clearance had already been sent and received by her office, before I even saw her, how bad the record keeping must be in her office that she was unaware of this, it us a sad state of affairs to say the least, after that was cleared up everything went smoothly but records are very important to keep straight I am beginning to wonder if any WellMed Clinic has that ability."
"Staff is always very helpful. Dr Flores is wonderful, always very easy to talk to. He explains everything to you, ready to answer any questions. This is a Dr we can all appreciate."
"San Antonio Gastroenterology this office was proficient with customer service friendly informative and the PA Moreno was insightful giving me information that I didn't have before making me feel at ease I would recommend this office to anyone that needs a GI doctor"
"Great visit discussing health issues and treatment alternatives."
"Had a very good experience. PA Raygoza was very kind and thorough."
"Truely caring doctor. Very happy to have him as my doctor."
"Very nice caring medical staff making sure I was comfortable and very professional doctors as well. I would recommend them."
"Personable, professional, and timely!"
"After visiting the emergency room and receiving a diagnosis of Dysphasia, I was promptly seen in their offices within 2 days and they scheduled an endoscopy and dilation to help my condition. I am so pleased with their care and service. Special thank you to Dr Alvarez."
"Dr Alvarez is awesome. I’ve been his patient since 2019. He also had visited me at St Luke’s even prior to 2019. He’s observed all the progress I’ve made. He is really concerned regarding my GI health issues since I’ve had as (pediatric) a baby. He’s more than an awesome Gastro physician. I consider him a friend. 💙"
"I was taken into a room soon after signing in for my procedure and treated by a kind and caring staff who explained very well details of the procedure. After saying I understood, I was soon put on a rolling clean bed and taken to a pre preparation room where my vitals and an IV was put in. The outstanding staff of nurses explained the procedure again to me.. Then after undressing and putting on the procedure gowns I was taken to the procedure room to be sedated. Then Dr. Johnson came in to re assure me that I will be fine and told me what he was going to do. Then the sedative Dr. put me to sleep and all I remember is the nurse waking me up after the colonoscopy procedure was done and rolled me on the bed back to the pre procedure room. Gave me and my wife a very well procedure report and some details of what Dr. Johnson found and did. And instructed me when I was to return for a follow up appointment with Dr. Johnson. Then after getting dressed I was kindly wheelchair led to the entrance where we awaited for my wife to bring our car around to pick me up. Then at my follow up appointment Dr. Johnson was kind and courteous and professional in explaining his findings and the results of lab tests and gave me some good advise on how to keep from getting cancer. I find that they all treated me with caring, compassionate and professional medical care. And I have no ill effect after the procedure. Thank you Dr. Johnson and your entire staff for your courtesy and professional treatment."
"Customer service is good, but calling you in takes a long time,they tell you to be there early but still takes to long!!!"
"Dr Johnson asks questions and listens to my answers, when questioning me about my health. He always appears to be truly concerned. I like that."
"Dr. Flores was very friendly and genuinely cares about your health. He was complete in his diagnosis and communicated in layman's terms so the patient could clearly understand. I would highly recommend his professional medical care."
"Wry pleasant Thank You for seeing Me on short notice PA Rayagosa was very concern and helpful"
"Pa Veronica Moreno is excellent healthcare provider …"
"Been trying to get my procedure for 3 years. VA who told me I need to get, keep putting off. Medicare would send out request but then procedure would get cancelled. Dr Franklin took 30 min appt then scheduled and executed procedure the same week. Since I left the military, I have never had a more caring, talented, patient orientated Doctor and Team. God bless Dr Franklin and his Team. Rating Star is not good enough. Is by far is the best I have ever had."
"De Alavez is very patient and attentive to listening to the medical condition I’m going through, very professional along with his team , I recommended with 5 starts"
"Very professional excellent bedside manor strongly recommend don't gamble with your health!"
"Perfect Service !!! Very Quick and Painless !!!"
"Dr Belinda Ramirez is awesome. She is kind and understanding. She takes her time in answering your questions and listens to your concerns. Highly recommend her, You get the impression that she really cares about you."
"Patient care and comfort obviously priority"
"Very efficient and cordial"
"Very informative and caring."
"Very understanding of my situation and health issues."
"Dr. Otero and his team were fantastic! I saw him at the downtown location and was pleasantly surprised at how friendly and fast the team and procedure was. Dr. Otero has an awesome bedside manner and made me feel comfortable from the minute I met him! Wish he could be my Dr. of choice for all medical needs!"
"Dr Guerra is an amazing doctor, he listens tentatively making certain to focus on all the symptoms. He really makes you feel important and truly cares for his patients."
"PA and Doctor always take good care of me."
"It was nice and clean and the staff were very nice and the wait was not very long. I would send friends and family members to see Dr. Serna"
"Staff is wonderful. Thank you all for your kindness."
"Prompt and professional service."
"Was a great experience. Staff was friendly and answered all questions I had."
"Dr Ramirez is a very caring Doctor and is the best.Her staff are all very professional"
"I was impressed with Dr. Bullock and his staff. I was surprised that they were able to get me in so quick with me being a new patient. I would highly recommend him to anyone."
"Very professional, explaining all our concerns in detail"
"Is a great docter would recommend to anyone."
"Very good experience! No wait time and the doctor listened to all my worries.iI highly recommend!"
"I finally found human quality in a hospital mainly with this doctor Ernesto Guerra, just I want to say thank you ti the all team."
"I had a great experience in the office. Everything went smooth. No lag time waiting for doctors or to be called back"
"Easy to talk with Cindy and Harley. I am very comfortable with them and don't hold back info."
"Staff was very polite, courteous and helpful. Dr Serna is a very knowledgeable sweet doctor. I would highly recommend his services."
"Very promp service, didn't have more than a 10 minute wait, which is important to me since I have a job to get to!"
"It was a phone call,everything was fine, answered all my questions"
"Patricia Moore is excellent to work with"
"I was quite nervous about my first colonoscopy, but the entire staff and Dr. Johnson made me feel completely at ease."
"Great office atmosphere, nurses were very friendly and knowledgeable."
"Doctor Guerra was the best ever. For it being so early in the morning (6:45am) the staff was in a good mood, talking, singing and ready to prep. My first Colonoscopy was not at all a bad experience. The staff and Doctor eased my mind and made me feel relaxed. Keep doing a Great job team. Hats off to you for working together and making the environment comfortable"
"Had 2 procedures done by Dr. Otero. Excellent anesthesia as well as pre and post procedure care by nursing staff. Dr.Otero explained results after procedures, very personable, answered any questions I had."
"Dr Johnson is very caring and listened to what my confusion was about. He made me feel a lot more sure about my Health. Thank You, Dr. Johnson"
"Dr Serna gave me some surprising information about the consumption of nuts."
"I was able to get in and see PA Pearl who took great care of me. I was both pleased and impressed with the level of care I received."
"Staff is very interested in helping me with solutions to my medical problems. I really appreciate their help."
"Always feel like I have mattered and that Dr Flores and his staff cared."
"Had to wait for a little while, but he was very professional, and caring."
"Very fast and efficient."
"Very organized and professional"
"Professional & always courteous, knowledgeable"
"My experience was fine, not a long wait and guestions answered."
"Staff was great! During my prep for my colonoscopy I was very nervous, but the prep nurse made feel safe & told me everything was going to be ok. When hey took me to the procedure room, the nurse & Tech were wonderful! The tech made sure I was comfortable & the nurse explained the procedure. All around, the staffing team was excellent."
"Want to say Thank You. Everything went well from the front desk registration, preprocedure to the procedure. Everyone was courteous and informative and very professional."
"They take good care of me. They are friendly and polite."
"wait time is not to long everyone one is very friendly and will help you if you have a question once you are called back they want to help you with any problems you are having even if it's not the reason you are being seen for very nice people."
"Awesome staff and awesome doctor."
"💯 and I always feel comfortable care every time I see or appointments."
"Very professional and hardly waited to see the Doctor"
"I’ve been a patient of Dr Guerra for 25 years and I just love him and how he takes care of me. He’s the best GI Dr and I hate to wait to see him but I get it he’s super busy caring for others too."
"Dr. Pruitt is on time and through"
"Was as good of a dr visit as I have ever had!"
"The staff was respectful and friendly. They made the experience as pleasant as it could be."
"Timely, helpful, courteous, appreciated the review of my history."
"Very professional and caring staff. Both before, during and after the procedure. Follow-up visit was very thorough and professional as well."
"My procedure went well! I appreciated the care and professionalism of all the staff and doctor!🙏🏽"
"Was a follow-up...everything went go."
"I wanted to see a Dr, saw a young nurse. Not sure she gave me correct information I wanted an exam I'm afraid I may have a blockage from scar tissue. I can't poop unless I take laxative"
"All very professional, except that no one speaks Spanish and I was left with some doubts."
"Dr. Bullock and his staff were kind and professional, putting me at ease before and after the procedure."
"One of the most informative and user friendly medical sessions I’ have ever experienced. Dr Johnson and his staff made me feel very comfortable and very reassuring for my scheduled procedure. Especially helpful was his medical assistant LVN Marley."
"Professional, friendly and accommodating staff! I was impressed by the care and warmth they exhibited while I was in their care. Dr Ramirez is intelligent and genuine. I felt at ease about the procedure that everyone dreads. I’m definitely going back to her for my next visit!"
"Best GI guys in San Antonio. In most cases, they can do everything in office/clinic. Polite staff and large capacity so minimal wait."
"I was given full attention to my condition, and Dr. Otero reviewed my treatment to be continued, as well as, how to maintain a healthy balance going forward. I was pleased."
"Reception is fast and friendly. Once you’re ready for vitals, it takes no time to see Dr Guerra. Very good experience as always!!!"
"Dr Guerra demonstrated compassion and caring during interaction with patients."
"Eddie was very thorough and gave me answers no other doctor had mentioned. Very good!"
"Awesome Doctor, quickly attended."
"Great care. Warm staff."
"Dr Antonio Serna has been my doctor 5 years now I don't mind going back when I need to I trust him he's a very good doctor."
"I had a wonderful experience at Dr. Joseph Johnsons office. His staff was awesome and very kind. Dr. Johnson had a great bedside manor and very informative."
"Everyone was nice.from the beginning to the end.great job"
"Intake personnel was polite and helpful."
"I would highly recommend Dr Franklin. He is personable and thorough"
"Very caring and listens carefully to your concerns. Makes ne feel at ease. Does not rush you. Makes sure he understands your issue then answers with protocol and asks about your thoughts. I am in the health field and he is at the top of my list."
"Very pleasant interview with Dr."
"Friendly staff have been a patient for many years"
"Dr.Kevin Franklin I have been to over 20 gastronenterologist and nobody has ever such a great bedside manner he really listens to all of your concerns and does Not rush you . I felt very comfortable for our 1st visit talking to him 👍🏿Hopefully he can get to the root of the problems I have had since 1985 literally. The Staff is the Best so helpful and compassionate very professional Ellie, Angela. Thank you I appreciate you 😉"
"Professional and nice people"
"Really loved the doctor! He is extremely nice and explained everything to me so well! I was no longer nervous!"
"Went in for an endoscopy. I felt very at ease with all the staff, nurses and doctors. My procedure went smoothly and I was attended in a very timely manner. Quick!!"
"This is my second visit to Dr. Flores’ office and again it was a very pleasant experience. You are never made to wait longer than necessary and all staff are a pleasure to work with. Dr. Flores makes you feel as if you are the most important patient he has for that day. He gives you as much time as you need and makes sure you understand exactly what information he is giving you. I highly recommend Dr. Flores and his staff to all."
"Very efficient, professional and kind!"
"Dr. Belinda Ramirez has provided excellent medical advice as well care to both my husband and myself. Office appts are always timely with minimal waiting - staff is courteous and consolations are very through. Highly recommended if you need a gastroenterologist."
"Excellent care, and Doctor Otero is amazing and caring with his patients.. no long wait times, I will always go back !!!! 😊"
"Professional and courteous staff!"
"Doctor Ramirez is a gem. Excellent doctor that communicates with her patients very well. I Had a little issues with billing but was resolved after a couple of Month. I Would recommend Dr. Ramirez without hesitation. She is very thorough."
"Dr. Guerra made mom mom feel comfortable and explained things thoroughly. He spoke both english and spanish and was not in a hurry. He seemed to genuinely care. Appreciate his professionalism and caring demeanor."
"Dr. Ramirez was fast to respond to my needs and concerns."
"My appointment with Dr.Serna was very good.But l had to wait long before l could be seen. I know he was very busy.But l really didn't mind waiting.I give him a rating of (5) He is a very excellent 💯 doctor"
"Great overall experience. Highly recommended"
"The doctor actually listened to me, granted it was our first ever contact. My only complaint is the policy post procedure. I was not allowed to take a cab home because someone needed to sign for me. My family is gone and my friends are dead so I was punished. Only by way of the humanity in my supervisor was I able to receive care cuz he got me home. If a bar can send a drunk home in a cab why not me? I guess your "liability" is more important than my life?! If I would have had cancer id have been denied the opportunity to find out because I didn't have anyone to sign for me! If you're alone to and this could affect you or someone you know, like this comment."
"Dr. Ramirez & staff did an amazing job getting me ready for my procedure. Dr. Ramirez explained the findings & advised."
"Reception staff kind and inviting. PA also kind. Dr. Franklin, Professional, Respectful, knowledgeable, kind, explains in detail, never rushes you, answers any questions you may have. Has concern for your overall health."
"Very professional and courteous service."
"I want to give a shout out to Dr. Flores and the stuff members to the gastro clinic located on medical center. I went in for a colonoscopy today. I have more than excellent experience. I have a lot of doubts if I want to have the procedure or not, I finally decided to go for it. I was treating with a lot of respect and kindness since the first appointment. I was very nervous about the sedation but once the nurse explained me everything I was so calm and ready. Dr. Flores and the anesthesiologist asked me if I have any questions, I say no , they put the sedation I past out and woke up in no time and they were done!!! Dr. Flores came in and explain me the results and I was ready to go home. Just like that!!! Sorry for the long review but I want to encourage people to have the colonoscopy if you need it or as part of prevention. Is a very easy and almost 0 side effects, also is 100 % cover by most health insurance. Thank you Dr. Flores and all stuff members"
"Always seen in a timely manner & Dr. Alvarez always has time and doesn’t rush through my appointment"
"Dr. Teheri is an awesome. His staff is courteous and pleasant."
"Great Dr. Always willing to help your situation."
"Everyone was very courteous and very organized! I was in and out in a short time! Very punctual and respectful! Thank you"
"Had a great visit with the doctor. Office staff very cordial and I didn’t have to wait long."
"Dr. Flores has the best "bed side manner" in San Antonio. Kind and patient, he really cares for his patients. You will not find a better gastroenterologist . Period."
"Excellent doctor, I have been under his care for more than 15 years and I have not complains at all!"
"Everything and everyone were great, very professional and very nice. God bless them."
"The staff was very nice. The PA was very nice and fast. I have no complaints about my visit there, very satisfied."
"Dr. Bullock has been my gastro for some time. He is straightforward and runs a tight ship. He tries hard to stay on time and my experiences with him have always been positive. He knows his business but doesn't spend a lot of time proving that to you; he just demonstrates by what he does. The office staff is likewise helpful and truly seems to care about the patients. I recommend Dr. Bulllock and his practice without reservation."
"Plenty of staff and nurses to help take care of me. This place knows what’s up, the best I have ever seen."
"Dr Flores Is a professional that explains everything so I can understand. Knows my situation and knows what is the best path forward for me. Very down to earth and approachable"
"The staff and all the personnel were very courteous and helpful since the time I arrived. They explained everything to me before my procedure. And Doctor Guerra was very welcoming and professional. Would highly recommend your facility to anyone"
"Dr. Guerra is great! Staff is always helpful, nice. They treat you like family. Wonderful doctor and staff."
"Simply and simply, great and wonderful. God is with Dr. Guerra and in each of the staff. God bless you. I recommend it. The best in San Antonio."
"The Doctor very kindly explained the procedure to me."
"Simply and simply, great and wonderful. God is with Dr. Guerra and in each of the staff. God bless you"
"Thanks to the Staff and Dr. Serna, my endoscopy went well. Extra thanks for making sure I was ALWAYS comfortable, with extra warm blankets."